Quality Manager SBU Specialties
Location
Antony, 92160 | France
Job description
Job family : Support Functions | Position : QHSE and Lab | Area : France | Region : Antony | Contract : Permanent position |
Key responsabilities
Welcome diversity and apply as you are!
At Adisseo, we cherish value of diversity whatever it may be.
Feeding more than 9 billion people by 2050 in a high-quality, affordable, safe and sustainable way is one of the major challenges facing humanity and it is the “raison d’être” of ADISSEO.
By joining Adisseo , you will join committed women and men who make the difference every day to contribute to this challenge.
By joining Adisseo , you will integrate a dynamic international environment
By joining Adisseo , you will discover a world of opportunities for every stage of your career by being actor to your professional journey.
As Quality Manager you are accountable for the global performance of the Quality Assurance system of the Specialties SBU and manage the quality network of the SBU, based on 3 communities: in-house plant, subcontractors and customers’ representatives.
The scope of the position includes around 20 production plants, in-house or subcontracted, several processes (chemicals, blends, natural extracts, fermentation), 6 commercial regions, and a diverse and multicultural team.
Your main missions are:
Improve customer satisfaction:
- Define and follow global QA/QC KPI and build a close cooperation with business teams (at SBU and Regions levels) to catch all feedback coming from customers, make them visible inside SBU Operations and provide concrete solutions accordingly.
- Supervise the customer complaints process (investigations and reporting) and report results during the MBR, Quarterly Customer Satisfaction reviews. Identify and mitigate quality risks within SBU
- In collaboration with the Field Operation Managers, track near misses that could have a quality impact, or OSS finished product and provide or insure that concrete solutions are implemented.
Increase the maturity and efficiency of the QMS and the quality network of the SBU:
- Define the quality roadmap, coordinate the implementation of the actions plan and advice all quality stakeholders.
- Plan and follow pluri-annual audit program (internal & outsourced, contribute to SBU industrial projects, including qualification of new tollers to include a Quality expertise and anticipate inclusion in the Quality network
- Ensure that QA operations are consistent between the production plants of the SBU, starting from the RM qualification, ending to release of the Finished Products
- Ensure a consistent use of the tool
- Implement a resilient network of SAP QM central and local Key Users inside our factories, propose initiatives to use the available data in SAP-QM
Main Skills
Preferred profile
- Proven high level leadership skills in a similar sector (chemical, pharmaceutical, animal feed or food) with a significant Board/senior management experience in a quality constraint sector
- Demonstrate successful implementation of a QMS into an international company
- Qualifications operational excellence tools (root cause tree, Quick-Kaizen, Ishikawa, 5S, 6 sigma…)
- Experience of translating strategic goals into effective operational plans and working collaboratively and building effective partnerships
- Work in a cross functional matrix in an international environment with cultural diversity.
- Outstanding communication and people skills with understanding of customers’ needs and customers’ operations
- Analyze complex information and make complex informed decisions
- Fluent in English. French, Spanish or Chinese are a plus
If your application is considered favorably, 3 to 4 interviews will be scheduled with our teams (direct manager, Human ressources manager, department director). ADISSEO is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees.
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Job tags
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