Cabana Cafe & Pool Assistant Manager H/F
Location
Territoire de Belfort (90) | France
Job description
We are not just a collection of hotels, but instead a talented community. A family with a shared passion and commitment to, unapologetically, love and breathe who we are every day. We do this with a backdrop of extraordinary hotels, steeped in history, glamour and stories, which provide the perfect stage for our people - our Legends - to live our vision -Treasured by Guests, Cherished by Employees, Celebrated Worldwide.
Diversity and Inclusion at Dorchester Collection are core beliefs of our We Care philosophy., which is an environment where all of our employees feel valued and respected, allowing positive engagement to prosper. We continually strive to build and nurture a culture where inclusivity is part of our DNA, reflected by our core values of Passion, Personality, Respect, Working Together and Creativity. When submitting your application, please let us know if you require any special accommodations during the interview process.
EOE : All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability or veteran status. We are an equal opportunity employer with a commitment to diversity.
ADA : The employer will make reasonable accommodations in compliance with the Americans with Disability Act.
We care about your career and are known for having the absolute best people in the industry. When you join us as a Cabana Café Assistant Manager you start a unique opportunity to become celebrated as the very best in your field. You'll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story. You'll love what you do and take pride in delighting our guests :
A day in the life of our Assistant Cabana Café Manager IT demands high levels of energy in order to keep up. They need consistency even though the days are never alike; and creativity to tackle daily adventures. Listing all of the tasks that our Assistant Cabana Café Manager accomplish would BE lengthy but the list below is essential to know.
- Our Assistant Cabana Café Manager understands all Cabana Café and Pool processes and serves as the expert on execution.
- Responsible for the overall management of the Cabana Café/Pool operational functions within the department during their day.
- Creates a positive environment and immediately addresses and understands team member concerns. Connects with Cabana Café hourly team members and assist with necessary training and L&D materials to ensure a successful operation that impacts the guest experience.
- Supports the outlet to ensure service execution is consistent and ensures service delivery enables the key brand benefits.
- PROmiss resolution and follow up. Responsible for maximizing revenue through reservation management and sales initiatives.
- Strong relationship with the Culinary team and Guest Relations team to partner for shift execution and bespoke guest experiences. Strong relationship with Guest Relations to deliver on brand experiences in the Cabana's through the start/end of a shift for the purpose of making job assignments.
- This will include MOD shift coverage, management and readiness - planning and executing for each shift - floor maps and server assignments, reservation management thorough line up notes, outlet walk-throughs.
- Administrative duties as IT relates to the operation - pulling itemized receipts, Cabana Café authorization forms, cake forms, running necessary OT and Micros reports that support the operation, daily pass on log to include pertinent and accurate information.
- Monitor and manage payroll functions - clock in, time cards, schedule adjustments, time and attendance log, status change forms.
- Sometimes our guests have special requests involving our Assistant Cabana Café Manager including dietary restrictions, cabana preferences and special occasions. Most of these requests are fulfilled by our Assistant Cabana Café Manager.
- Our hotels are truly luxury hotels. This requires preventing and correcting the imperfections and blemishes that tend to come up. Our Assistant Cabana Café Manager is relied upon to report these and work with several other positions to correct.
The items shared are essential. However, to ensure consistency, our Assistant Cabana Café Manager is provided with specifics on how we care for their department and our hotel
Job tags
Salary