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On-Site Service Engineer


Joblift


Location

Le Pont de Claix, Isère | France


Job description

Join HCLTech France! ⭐ Global Top Employer 2024 ⭐
HCLTech is a global technology company, home to 225,000+ people across 54 countries, delivering industry-leading capabilities centered around digital, engineering and cloud, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending September 2022 totaled $12.1 billion.

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We are looking for an On-Site Service Engineer to join our teams working on one of our renowned client's facility based in Le Pont-de-Claix, Auvergne-Rhône-Alpes, France.
Permanent and on-site position (CDI)
Member of on-site support teams across EMEA (Europe Middle East Africa), On-Site Service Engineers (OSS Engineers) are primarily focus on infrastructure IT equipment and end-user computer customer experience to ensure all interactions result in a positive support-based service.
He/she will deliver a service that exceeds customer expectations, listen, and understand issues, communicate with customers, colleagues and management using positive, clear, and concise communication paths.
He/she will deliver an excellent local customer experience through strong technical skills and understanding of the client site, environment, technology, and culture.
Job is primary physically based on customer site, being client site specific.
OSS Engineers also ensure all commitments with the client are fulfilled with regular updates and appointments when appropriate.

As the main interface to the customer, this position in the organization includes

The key responsibility is to provide customer facing end-user support within a team that includes

The following qualification is hardly recommended for appliance

Certification would be a real added advantage on this role

Interested in a new challenge? Willing to join a multinational company with a world of possibilities? Then you should apply!
Please submit your CV in English. For further information please contact

Why Join Us?

At HCLTech, we promise many varied opportunities for you to learn, along with the potential to do innovative, interesting work, and to fast track your career.
You will have access to the Global clients and team from some of the most experienced leaders in the tech industry who will enable you to get on the fast track to a rewarding tech career. HCL Technologies offers the leadership, flexibility, and people-friendly work culture to enrich the life of an employee and of those around them - to find greater stability, purpose, and growth both personally and professionally.
We encourage our people to try things differently, provide them with the freedom to explore, opportunities to grown, and experiment while offering intensive training and on-the-job coaching opportunities. Our people take pride in their enthusiasm and commitment to go beyond. And we celebrate this collective pride. Below are few of the benefits and perks:


Job tags

Emploi en CDIEmploi intérimTravail à distanceTravail chez soi


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