Ci Engineer H/F

Location

Nantes | France

Job description

We've been engineering powerful machines and transforming how the world works for more than 60 years. 16 countries, 32 nationalities, almost 3,000 employees, 175 dealers in EMEA, and a top-notch Innovation Centre. That's us! Doosan Bobcat EMEA.
Our heritage of innovative solutions and technological advancements, powered by our passionate people, place us as an industry leader. Our people are talented, smart and driven and work collaboratively to revolutionize how things get done. With us, you will be supported to be at your best and find career opportunities that will challenge, inspire, and reward you.
We are recruiting our future Technical Support Engineer within our Service & Product Support department.
You are currently or have recently provided remote or field technical support, troubleshooting, maintenance on construction/agriculture/material handling/automotive equipment or technically close, and you want to support customers and dealers from our office in Pontchateau.

Role & Responsibilities

• Provide technical and troubleshooting support to the Bobcat service network technicians
• Keep the Product Support Managers informed of incoming information relative to machine quality.
• Request support from Product Support Managers when needed
• Keep Product Support Managers, Publication Coordinators and Technical Trainers aware about the need to update or develop service documentation
• Cooperate with Service Managers, Product Support Managers, Warranty Auditors and Technical Trainers and keep them updated and informed on current problem trends.
• Assist the warranty team in evaluating failures and questionable claims.

Your profile

Technical academic background or equivalent 2-5 years technical service and/or troubleshooting experience in one or more technical fields such as hydraulic, hydrostatic, diesel engines, electrical systems required… (Training will be given accordingly)
Ability to read electric and hydraulic schematics
Strong interpersonal skills both written and verbal.
Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
Basic Technical English verbal and written required (training can be provided for improvement).
Other languages such as French, German, Italian, Spanish, Polish, Russian, or Dutch are a plus

Why work for us

• International working teams (colleagues from 32 different countries)
• Dynamic, inspirational, and innovative working environment
• An opportunity to be a part of a global market leader
• Possibility for further personal and professional development
• Many different trainings and development opportunities
• Career growth through internal mobility

At Doosan Bobcat, we support equal opportunities, value diversity of skills, perspectives and cultures and encourage applications from candidates from all backgrounds.

Job tags

Salary