Developing longterm relationships with a portfolio of assigned customers connecting with key business executives and stakeholders.
Liaising between customers and crossfunctional internal teams to ensure the timely and successful delivery of service and solutions according to customer needs.
Operating as the lead pointofcontact for any and all matters specific to your customers.
Building and maintaining strong longlasting customer relationships
Developing a trusted advisor relationship with key accounts customer stakeholders and executive sponsors.
Ensuring the timely and successful delivery of our solutions according to customer needs and objectives.
Communicating clearly the progress of monthly/quarterly initiatives to internal and external stakeholders.
Forecasting and tracking key account metrics.
Identifying and growing opportunities within territory and collaborating with Sales Teams to ensure growth attainment.
Assisting with highseverity requests and issuing escalations as needed.
Developing the Xerox Line of Business (Sales) across Kuwait
Accuring competitive knoweldge for the service offering.
