Service Technicians Manager m/f/d
Location
Cergy, Val d'Oise | France
Job description
Service Technicians Manager m/f/d
Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.
At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.
Reporting to the Service Operations Manager, your main task will be to manage the team of service technicians for the ELSE division in France, in compliance with HSE regulations.
You will be responsible for the planning required to carry out MV/LV electrical distribution projects, both for new projects (installation & commissioning) and for managing the installed base (maintenance, repair, extension, etc.). You will also ensure that internal and external resources are made available and monitored.
Your responsibilities
- In daily contact with project managers and project leaders, you manage the team of service technicians needed to carry out HV/LV electrical distribution projects, both for new projects (installation & commissioning) and for managing the installed base (maintenance, repair, extension, etc.).
- You enforce the necessary HSE procedures and rules (risk analysis, prevention plan, work authorization, wearing of PPE, Take5, etc.) with the support of the activity's QHSE manager.
- You are responsible for the planning of ABB resources, for which you are the direct manager via the FSL tool, while ensuring that skills are matched to the needs expressed by customers. As manager of all technical resources on behalf of the ELSE France division, you coordinate the monitoring of a panel of external subcontractors in compliance with ABB rules.
- You will monitor the technical and regulatory training of your team in accordance with the Group's recommendations, while taking care to limit under-absorption.
- You will monitor and maintain your team's tools, test cases and material resources in operational condition. You will manage their availability with project managers and account managers.
- You will set up the necessary organization for technical support and on-call interventions for customers under service contract, and manage the service repair workshops (Beynost, Cergy & Gauchy).
- Participate in the administrative follow-up of missions
- You will participate in the deployment of tools developed by the Group within service activities.
Your background
- Ideally, you have at least 3 years' higher education with a specialization in electrotechnology/electrical engineering or equivalent.
- You have at least 5 years' professional experience in the MV/LV field.
- You have experience of team management and knowledge of the industrial sector.
- You are responsive, autonomous, rigorous and customer-oriented.
- You have an intermediate level of written and spoken English.
- Strong awareness of Health, Safety and Environment rules: HSE is everybody's business.
Benefits
- Flexible work practices
- Accident insurance
- Healthcare plan
More about us
We look forward to receiving your application (documents submitted in English are appreciated). If you want to discover more about ABB, take another look at our website
Electrifying the world in a safe, smart and sustainable way, ABB Electrification is a global technology leader in electrical distribution and management from source to socket. As the world’s demand for electricity grows, our 50,000+ employees across 100 countries collaborate with customers and partners to transform how people connect, live and work. We develop innovative products, solutions and digital technologies that enable energy efficiency and a low carbon society across all sectors. By applying global scale with local expertise, we shape and support global trends, deliver excellence for customers and power a sustainable future for society. go.abb/electrification
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