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Technical Support in Photovoltaics with French


Capgemini Polska Sp. z o.o.


Location

Pologne | France


Job description

Description

We work in a hybrid model!Recruitment process for this position and onboarding trainings are conducted online. At Capgemini, we're proud to be a global leader in working with companies to transform and manage their business by harnessing the power of technology. We are guided everyday by the purpose of unleashing human energy through technology for an inclusive and sustainable future.We are a responsible and diverse organization, with a strong 55-year heritage and deep industry expertise. We are trusted by our clients to address the entire breadth of their business needs — from strategy and design to operations. Our actions are fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms.  Your future tasks:Handle technical product queries from customers;
Responsible for Customer Support concerning technical issues for PV Modules and PV Inverters;
Responsible for providing customers with product related certificates;
Assist during the configuration of solar systems;
Handling customers' complaints, assigning them a partner, managing interactions;

Requirements

Our Requirements:Fluent knowledge of German, French, Italian or Dutch (C1+);
Good knowledge of English (B2);
Engineering technical knowledge or experience (renewable energy/electrical engineering/electronics/mechanical engineering etc.);
Excellent verbal and written communication skills;
Student status or Bachelor Degree;

Offer

What have we prepared for you? A lot of benefits: Access to Capgemini Helpline with possibility to chat with therapists.Private medical care and life insuranceBonuses for recommending your friends to Capgemini.Access to Inspiro app with rich audiobooks databaseAccess to our NAIS benefit platform (40+ options available: Netflix, Spotify, Multisport, cinema tickets, etc. Personal and professional development: 70+ training tracks with certification opportunities (e.g. MS Azure, AWS, Google) on our NEXT training platform.Platform with free access to Pluralsight, TED Talks, Coursera materials and trainings.Free access to Udemy Business account with ability to use during and outside working hours.Transparent performance management policy. Our legendary atmosphere:We value teamwork and good relationships. We work together, drink coffee together, and form friendships both inside and outside of work.No official dress-codeVarious communities: OUTfront, Women@Capgemini, Foreigners Community, and more.Day off for volunteeringAbility to implement world-changing initiatives thanks to our Grant Program


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