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Location

Paris | France

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Job description

We're seeking a passionate and ambitious self-starter to join our team as the Community Manager. In this role, you'll have the opportunity to shape the strategy, grow and engage our community, in order to make it a strong marketing asset for 360Learning. You’ll also be supporting the execution of our Social Media strategy. We are looking for someone who is passionate about community building, events organization, content creation and social media, with a strong results-driven mindset.

The L&D Collective is a private Slack group, owned and managed by 360Learning, opened to all L&D leaders. Members can find peer-to-peer help, build relationships and extend their network, share best practices and advice. It’s a global community of 3.2k members, mostly focused on english-speaking members at the moment, with the ambition to develop the French and German community.

Your main responsibilities will be:

Community building:

- Develop and execute the community strategy to ensure our growth and engagement objectives are achieved

- Animate our Slack channel daily, manage the newsletter and our associated LinkedIn page to keep members engaged

- Organize and support regular in-person and virtual events

- Develop and improve the mentoring program

- Manage the internal communication about the community activities and results

- Monitor the results and act on them, bring new ideas, and ensure the community's growth

Social Media support:

- Daily management of our social media channels

- Develop LinkedIn posts: write social copy and work closely with the design team to develop social assets

All of our communication is English-first, but we have a presence in France and Germany. If you have multilingual skills and a passion for engaging with diverse audiences, we encourage you to apply.

Within 1 month, you will:

• Become a Trello expert through our onboarding process
• Takeover the existing tasks to run our L&D Community
• Get to know our community members, especially our champions
• Daily management of our social channels

Within 3 months, you will:

• Manage your first community events
• Totally own the Slack management and communication to our members
• Manage the internal communication and results tracking
• Bring new ideas and improvement suggestions in the community strategy
• Be supporting the LinkedIn posting calendar to answer needs

Within 6 months, you will:

• Refine the community strategy to ensure it’s reaching our growth and engagement objectives
• Connect with other Community Managers regularly in order to bring new ideas
• Develop the Clients community initiative

Within 12 months, you will:

• Totally own the community strategy, develop and execute initiatives

The Skill Set

• 2+ years of Community management experience (or similar)
• You are experienced in copywriting
• You are great with people & comfortable with presentation and hosting small digital events (e.g. webinars, online panels, and discussions)
• You are at ease with project management and can prioritize tasks effectively to meet deadlines
• You are resourceful and a creative thinker
• Bilingual English and French

Nice to have:

• Knowledge of B2B SaaS environment
• Experience with Slack and LinkedIn
• Knowledge of American culture
• Passionate about learning and other HR & L&D topics: onboarding, upskilling, management training, etc.

What We Offer

• Compensation: Package includes base salary, a variable component and equity
• Benefits/Perks: Work From Home stipend, RTT, lunch vouchers, medical insurance, gym subscription, 1 month parental leave for the second parent.
• Balance: Flexible hours, full remote work possible anywhere in France
• Diversity, Equity, and Inclusion: We have 6 active ERGs including Mental Health, Environmental/Sustainability, Women, Parents, LGBTQIA2S+, and Ethnic Diversity. Each group has at least one executive team member serving as a member of the group, bringing greater awareness to each group’s activities and providing a quick path to impact
• Corporate Social Responsibility: Review our CSR Charter: 360learning.com/blog/corporate-social-responsibility-charter
• Culture: A framework that will help you make an impact - envision what's it like to join 360Learning through our onboarding journey: & Convexity Culture:

Interview Process

• Phone Screen with our recruiter
• Discovery Meeting with Head of Communications
• Case study with Head of Communications & Director of Brand & Content
• Clarification Meeting with Head of Copy and Content Lead
• Culture-fit interview with our Chief Operating Officer
• Offer!

Who We Are

360Learning enables companies to upskill from within by turning their experts into champions for employee, customer, and partner growth. With our LMS for collaborative learning, Learning & Development teams can accelerate upskilling with the help of internal experts instead of slow top-down training. 360Learning is the easiest way to onboard and upskill employees, train customer-facing teams, and enable customers and partners–all from one place.

360Learning powers the future of work at 1,700 organizations. Founded in 2013, 360Learning has raised $240 million with 400+ team members across the US and EMEA.

Learning Includes Everyone.

In concert with our culture, 360Learning believes learning includes everyone and that means embracing the strengths of diversity, connectedness, and inclusion. Through conscientious efforts, our global footprint celebrates cultures, perspectives, and experiences from all over the world to support our platform that is built for all regardless of race, ethnicity, gender identity or expression, sexual orientation, religion, age, neurodiversity, disability status, citizenship, veteran status or any other aspect which makes an individual unique or protected by laws and regulations in the locations where we operate. Thus, 360Learning is proud to be an equal opportunity workplace, and we commit to continue this throughout our processes for recruitment, compensation, benefits, performance, promotion, and all other conditions and terms of employment. We want to learn from and with you!

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Salary