Pre-sales Technical Support Architect m/f/d
Location
Orsay, Essonne | France
Job description
Pre-sales Technical Support Architect m/f/d
Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.
At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.
In the position of Pre-Sales Technical Support Architect, you will provide pre-sales support, be responsible for validating the proposed technical solution, and assist the sales team, the GSV team and the project team.
You will provide technical support to our customers, and will be responsible for resolving technical issues.
Reporting to the Technical Support Manager, you will be the main point of contact for your specialty and for the software and hardware architectures of our solutions.
This position can be based at one of ABB France's 3 branches (Marseille, Beynost or Orsay).
Your responsibilities
- Through his or her expertise, the Architect defines and presents technical solutions or products adapted to commercial requirements
- Responsible for validating the technical solution
- Establishes the architecture, the necessary hardware list, defines the efforts, constraints and limits of the solution
- Defines and presents a digital or cybersecurity solution in line with commercial requirements
- Participates in project launch, explaining the proposed technical solution and points to watch out for
- Provides support to the project's technical manager in the event of implementation difficulties within the scope of the project
- Responsible for the technical resolution of cases
- Participates in and validates the development of Field services
Your background
- You have at least 10 years' experience in automation
- Expert in automation systems is a plus
- Knowledge of ABB systems is a plus
- Strong experience in the technical realization of projects
- Intermediate level of English (B2/C1) and fluent French obligatory
- Strong awareness of Health, Safety and Security rules: HSE is everyone's business
Benefits
- Flexible work practices
- Accident insurance
- Healthcare plan
More about us
We look forward to receiving your application (documents submitted in English are appreciated). If you want to discover more about ABB, take another look at our website
ABB Energy Industries is enabling safe, smart and sustainable projects and operations for businesses across the oil, gas, chemicals, life sciences, power generation and water sectors. Driving integrated solutions that automate, digitalize and electrify industry we connect our people and technology to help our customers adapt and succeed. With over 50 years domain expertise, we continue to innovate and reshape traditional approaches across the energy sector with our technologies designed to improve operational efficiency, reduce risk, reduce energy consumption and waste.
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