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Software Trainer m/f - Luxembourg


Activ Solutions


Location

Luxembourg | France


Job description

We are recruiting a Software Trainer for a international Law firm. Key responsibilities: Provide training on MS Office and in-house softwares (iManage in particular). Design teaching materials and prepare training courses across a variety of domains: in-class training (face-to-face and/or video-conference), e-learning or blended learning. Assess learners' progress and adjust the courses accordingly. Ensure that your own technical skills are kept up to date through ongoing training. Work closely with the Training Manager and Officers to identify needs and build coherent programs. Ensure that all training courses work perfectly from a technical point of view (video-conferencing technology, recordings, etc.). Make suggestions for improvement. Liaise between learners, the Helpdesk team and the Training team. As such, you may be required to provide additional support to the Helpdesk team. Requirements: A degree (Bac+2/+3) in IT and/or in a related field, which is relevant for the role. At least 2 years' professional experience as a trainer. Perfect command of MS Office tools. Good general knowledge of IT systems (Microsoft servers, SQL, Exchange, etc.) and video-conferencing tools. You have a good understanding of IT security requirements in a company. Ideally, you have already worked with a Learning Management System. You are familiar with learning platforms based on modern teaching techniques. Proficiency in an e-learning content creation software is considered as an asset. Very good written and oral communication skills in French and a good command of English. Any additional language is a plus. Excellent teaching skills. You are dynamic and proactive. Very good interpersonal skills. You are patient and adaptable. We off...

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