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Technical support adviser


KGRESSOURCES


Location

Suisse | France


Job description

We are recruiting a Technical support adviser for an industrial company

DUTIES AND RESPONSIBILITIES:

Provide support to the client employees via phone, mail and chat or via self-service portal Preparation and follow-up of quotations, support for the external sales team Provide Technical and commercial clarifications Be accessible and provide a first resolution rate by using internal knowledge databases Degree in electrical engineering, electronics or mechatronics Have a proficient or bilingual level of German and advanced English Have good IT knowledge, Have an analytical approach to complex issues Have a similar such as technical sales or technical customer support. Have high customer and service orientation and high sense of responsibility Have a reliable and systematic way of working Are willing to learn and develop technical and soft skills Have high motivation and willingness to work in a global team


Job tags

Emploi en CDI


Salary

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