Information Technology Support Technician
Location
Neuilly sur Seine, Hauts de Seine | France
Job description
A specialist IT Consultancy with offices in UK is looking to recruit a part time IT Support Engineer in Neuilly-sur-Seine, France.
You will be required to visit, once a month, our client's office in Neuilly-sur-Seine, France, to inspect the quality and working condition of various IT & AV equipment.
The monthly equipment checks will include
- IT Equipment like Printers, UPSs, Comms AC, Network equipment, Desktop monitors, Mice & keyboards, headphones etc
- Audio Visual Equipment like TV Screens, Mics, Speakers, Cameras, connectivity etc
- Event Support - Occasionally provide support of AV equipment at marketing events (Mics, Speakers, Mixer, cameras etc for streaming events or for larger off site gatherings)
- To make sure all are operating correctly without any errors
- To apply, you need to have strong communication skills & experience of managing IT teams supporting PC hardware, mobile devices and Audio Visual equipment
With this experience, you will be responsible for
- providing high quality, customer focused support for the firm's client's hardware and software
- supporting the meeting rooms conference facilities
- maintaining asset registers
- undertaking regular maintenance tasks relating to the IT & AV equipment
- providing regular updates to customers on open support issues
- maintaining records of site visits and reporting
Knowledge, Skills and Experience
- Excellent verbal and written communication skills
- Strong software and hardware troubleshooting knowledge of PCs, laptops, printers, mobile devices & telecoms/voice
- Some experience of the following would be useful:
- Windows Desktop and Laptop PC's
- Windows Operating systems
- MS Office - current versions
This role will suit someone who enjoys working with technology in a dynamic office environment and understands what good customer service looks like and is a confident team player who is articulate and happy dealing with all levels of user.
Job tags
Salary
