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French Speaking Content Moderator for Social Media, Lisbon


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Location

Le Portugal | France


Job description

Description

Do you dream of going abroad for a year or more? Do you dream of sunshine while having a valuable international experience on your CV? We have the perfect offer!  The ideal candidate is curious, innovative and excited to join a highly skilled team delivering outstanding customer service. Our client is a French company, a global leader in customer experience management and shared services for international markets. With a team of 9,000 employees, from 82 different nationalities, we provide services in 35 languages for 64 markets.Our client is considered eight times the best company to work for in Portugal by the Great Place to Work Institute. In addition, it has been awarded four times by Exame magazine as one of the best companies to work for in Portugal and the best company in its sector.  ResponsibilitiesReview and moderate online content, posted in the French marketEnsure that all information uploaded by users follows guidelines based on client policies;
Become familiar with community policies and standards;
Provide and track best practices used to better achieve client KPIs;
Utilize knowledge gained to propose ideas for improvement internally or externally.

Requirements

Your ProfileFluent in French and good command of English (not mandatory)Willing to start an international experience – work abroadExcellent communication and interpersonal skills and team spiritAble to handle confidential and/or highly sensitive informationExperience in customer service (preferred)

Offer

Our OfferFixed Salary + bonusAccommodation in a room of our client owned apartmentInitial flight expenses refundFree annual flight to the home countryPrivate health insuranceFree Portuguese language courses, water sports, soft trekking and much moreInternational career in a multicultural environmentPossibility of cooperation with leaders in various industriesIntensive training and familiarization phaseAmple opportunity to grow and evolve within our organization


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