Training Manager AGENCY - CHANNEL
Amrit Consultancy Pvt Ltd
Location
Us, 50250 | France
Job description
Life Insurance one of the foremost life insurance companies in India we believe in contributing to the social and economic development of the society. See how we are making a difference in people s lives.
Conduct training modules for Agent Advisors and ADMs
- Conducting induction and onboarding training programs
- Training on selling skills
- Training on all MLI Insurance products and processes
- Training on all MLI Digital tools and Assets
- All other training programs as outlined in the Agent and ADM learning journey
- Conducting GID s and IID s
- Conducting PRP and FOD as and when required
Conducting training in blended delivery format
- Delivering training in accordance with the learning journey design and blended delivery format classroom training and/or virtual trainings
- Developing facilitation skills and virtual delivery
skills to ensure seamless training delivery across all sessions
Administrative
- Managertrainer to drive adoption of the digital learning platform across all roles
- Responsible for driving digital assessments amongst Agents and ADMs
- Responsible for driving selflearning among Agents and ADMs
- Responsible for calendarizing and effectively planning all training sessions with the OH / OHs
- Responsible for delivering all training adhering to the training calendar designed
- Responsible for driving business performance of all learners
- Responsible to drive attendance to all training sessions
- Responsible to capture attendance in TMS/ELM within the stipulated time defined
- Responsible to coordinate with the OH / OHs in calendarizing all training sessions for an office
- Responsible to plan travel for training sessions in various locations as required
Look after training logistics
- Schedule training sessions
- Ensure wider participation of agents in programs
- Ensure setup of SMART Classroom is in place before commencing a session
Monitor progress of agents on a continuous basis
- Seek regular feedback from agents Sales Managers Partner and Managing Partner
- Ensure that agents follow moral and ethical standards when dealing with clients
- Monitor Agent development
Update training material
- Review present training material
- Scan environment
- Incorporate feedback from Agents Customers SMs Ps MPs
Ensure that the agents get updated and continuous information on MLI products
Facilitate self development of agents
MEASURE OF SUCCESS:
- Participant feedback
- Number of days of training
- Customer survey rating
- Pass percentage of agents
- Digital adoption / adoption of digital learning platform
- Pass percentage of Agents in IRDA exams
- Attendance of Agents and employees in training sessions
- Activating agents monthonmonth against the target
- Compliance on IRDA requirements
- Monthly Achievement against the target for the agents across multiple performance parameters for agents and AADM
- Reduction in training cost
- Awareness level of agents on competition
DESIRED QUALIFICATIONS AND EXPERIENCE
a. Graduate in any discipline
b. At least 23 years in sales and 34 years in conducting sales training life insurance domain would be a plus
KNOWLEDGE / SKILLS / ABILITIES
Competency
Level
Result Orientation
Working With & Through Others
Innovation
Customer Centricity
Technical Expertise
Business Acumen
4
Impact & Influence
Communication
Role Modelling Core Values
Strategic Planning & Execution
- Learning ability
- Logical thinking
- Must be able to motivate agents
- Should be self motivated self starter
life insurance,training and development,agency development,insurance,team building,adms,insurance background
Job tags
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