Webhelp Portugal
Location
Le Portugal | France
Job description
Description
About WebhelpWebhelp is a French multinational BPO company that is making business more human for the world’s most exciting brands. By choosing Webhelp, you will be part of a community of over 120,000 game-changers from more than 140 locations in 60 countries.Join us at Webhelp and you will have the opportunity to be part of a multicultural team, a fast-paced environment, and a diverse pool of engaging projects for some of the most progressive B2C and B2B brands worldwide. What you’ll be doing at WebhelpAs a French-Speaking Customer Advisor for Hotel Reservations App, you will:Assist customers with their last-minute bookings mainly through chat.Use your creativity and intuition to help undecided customers choose from the range of hotels in the Americas, Europe, and Australia.Proudly provide excellent customer service by managing expectations and claims in a very positive, polite, and diplomatic way.Have a unique opportunity to start working in a new market where you can directly contribute to the company’s fast-paced growth, and internal progress in different job positions.
Requirements
We’ll be a great match if you: Have a high level of French (written and oral) and fluent in English (B2)Have excellent communication skills coupled with empathy and team spiritHave good writing skills is mandatoryAre available to work night shiftsHave previous experience in Customer Service or as a tourism representative If you feel you don’t check off every qualification in the job description, we encourage you to apply either way. We will do our best to match you with the right job, whether it’s this one or a future role.
Offer
What we offer you:Strong compensation package (14 monthly payments per year plus bonus)Monthly meal allowance paid in voucher card (net)Private Health Insurance from day 1A Bring a Friend Program with attractive incentivesPersonal and career development programs and mentoring to develop skillsPossibility to participate in a growing multicultural ProjectFlexible ScheduleWork in a diverse environment with people from over 75 nationalitiesBenefit from our modern amenities, many discounts in local businesses, free medical appointments at the office, sports and social responsibility activities, internal parties and much more!We promote inter-company mobility to work at any of our sites around the worldWorkplace: Work from Home (for people already based in Portugal) Webhelp is an equal-opportunity employer.Webhelp is committed to equal employment opportunities for all candidates and a work environment free of discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and personal qualifications, without regard to gender identity, age, religion, ethnicity, family or parental status, or any other classification protected by applicable national laws.
Job tags
Salary
