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Support Officer - National Funding (m/f)


Luxinnovation


Location

Luxembourg | France


Job description

Support Officer – National Funding (m/f)

Support Officer – National Funding (m/f)

2 years, full-time fixed-term contract, ref.: NFSO

 

Are you interested in carrying out a mission at the national innovation agency to contribute to Luxembourg’s economic development through innovation? Are you willing to join a professional, multidisciplinary, dynamic, and human-sized organisation? Then this job opportunity is for you!

 

One of Luxinnovation’s activities is to advise companies engaging in research, development and innovation projects, in particular with regards to accessing State aids in the form of national funding.

 

The mission of our National Funding team is to guide and support companies through-out the process of applying for R&D and innovation, or environmental protection funding. To support the team, we are looking for a Support Officer (m/f).

 

Responsibilities

Project support:

·     Play a crucial role in enhancing our responsiveness, engagement and project-related company interactions

·     Manage generic e-mail inboxes and handle new client requests through providing first-level answers to inquiries

·     Work together with our national funding advisors to answer more complex inquiries

·     Act as a liaison between companies and internal or external teams when relevant, thereby supporting and positively influencing project-related client relationships   

·     Contribute to the planning, organisation, coordination and execution of the team’s projects and events

 

Administrative assistance:

·     Provide comprehensive support as needed and adapt and contribute to the evolving needs with flexibility and enthusiasm

·     Efficiently handle day-to-day administrative tasks and act as a point of contact for internal and external stakeholders, providing timely and accurate information

·     Maintain and update our customer relationship management (CRM) system and other internal business records

·     Collaborate on a day-to-day basis with the advisors of the National Funding team, and liaise with other teams and departments

·     Assist the team in generating insightful reports on KPIs and activities

 

Skills and qualifications

You have a bachelor’s or a master’s degree, preferably from a business administration school or university or in the secretarial field

You show strong interest in innovation and technologies, and you are passionate about serving companies

You have a strong interpersonal and customer orientation

You can demonstrate organisational skills and the ability to handle various matters, contacts and deadlines in a timely and coordinated manner

A good understanding of Luxembourg’s business, academic and institutional ecosystem is an asset

You are a fast learner and able and willing to acquire knowledge on a variety of projects and technologies

You are dynamic and agile, and have a professional approach as well as the ability to work in a team

You have strong written and verbal communication skills in English and French. German and/or Luxembourgish are considered as strong assets.

 

Why choose this position?

This entry-level position is an excellent opportunity to discover the Luxembourg innovation ecosystem

Within a dynamic and highly qualified team, your contribution will be key in the organisation and follow-up of a wide range of company projects

You will gain a first and relevant experience in project management

You will be entrusted with varied responsibilities with a growing level of autonomy

You will be part of an international team and work in a human-sized organisation where professional development is encouraged

You will enjoy a pleasant and ideally located workplace in Belval

 

If you are interested in joining us, please submit your application online in English, French or German (including a CV and a cover letter). 

REQUIREDLANGUAGES

To be considered for this position it is crucial that you have knowledge of the following languages

English

Read C2 Proficiency

Write C2 Proficiency

Speak C2 Proficiency

French

Read C2 Proficiency

Write C2 Proficiency

Speak C2 Proficiency

OPTIONAL LANGUAGES

The following languages are optional but are considered a plus.

German

Read B1 Intermediate

Write B1 Intermediate

Speak B1 Intermediate

Luxembourgish; Letzeburgesch

Read B1 Intermediate

Write B1 Intermediate

Speak B1 Intermediate

minimum required Education

Bachelor

Required work experience in years

0 or more years

Job Category

Administrative

Details

Employment type

Full-Time

Contract type

Fixed Term contract

Hours per week

40

Contract period

Years

Contract duration

2

Location

Country

Luxembourg

City

Esch-sur-Alzette


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