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Systems Engineer - Operations


Joblift


Location

Bordeaux | France


Job description

Within Stellar Operations team, the Systems Engineer will handle the following main duties and responsibilities and will contribute to ensuring that Stellar innovative software modules and architecture are meeting the performance, quality, security, and reliability standards required by the different Stellar targeted verticals with focus on automotive and mobility sectors.
• Contribute to the effort of analyzing customers and markets" needs and transcribing them into software architectures and technical requirements.
• Perform designs and architecture definition and issue associated documentation for specific software modules, features, and capabilities of Stellar products.
• Issue technical requirements for specific software modules and product features.
• Build, configure, and deploy new compute, network, storage and specialist security infrastructure, ensuring correct configuration and bring into service in line with software development and system teams.
• Resolve high-profile escalations and issues, improve the customer experience, and drive initiatives that increase their likelihood of success on the platform.
• Monitoring the health of the network infrastructure, using polling and monitoring and analysis tools.
• Manage the health and performance of the environment using observability tools, carrying out maintenance and updates to roll out new features and keep the platform secure.
• Participate in a 24/7, on-call rotation for incident response escalation within response and on-site Service Level Agreements (SLA).
• Provide highly technical implementation support in customer environments, including guidance on implementation feasibility of cross-product integrations.
• Investigating hardware and software problems and working with other stakeholders Investigating hardware and software problems and working with manufacturer support teams to resolve issues.

You are expected to have

We offer you the following

Joining exciting innovative products development projects with valuable learning opportunities from a team of seasoned professionals and experts in various domains: satellites, 4G/5G, software, integration, information systems…


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