Commercial Account Manager
Location
Valencia | Spain
Job description
Building a business from their passion for energy markets. That’s what our founders did in 2005 and that’s still what they do today, supported by an international team of energy experts who help spread this passion all over the world. What does our team bring to the table? A set of highly specialized consultancy services: quality energy risk management, procurement, financial controlling, sustainability, and data management solutions based on the most in-depth knowledge of energy procurement that you can find. At E&C Consultants, energy buying isn’t just a branch of our business – it’s in our DNA.
Due to our rapid growth, we are currently looking to hire a JuniorCommercial Account Manager.
In this role you will work closely with the sales and marketing team based in Valencia and Belgium. As a successful candidate, you can expect intensive support from your mentor (a senior account manager). In the beginning your role will focus the most on sales & contract administration and account management support.
However we are looking withthe interest & ambitionto grow step by step in in a full account management role within a scope of 2 - 3years.
Your role
Thisrole is a 50/50 split, encompassing administrative support for account managers and direct client portfolio management.
(1) You focus on renewing agreementsas well as up-selling and cross-selling extra services, all with existing accounts.
Specific tasks could be:
- You manage our contract renewal calendar and communicate with clients in a timely manner to make sure contracts get renewed. If necessary, you handle the documentation regarding such renewals.
- You handle each request regarding adaptation of contracts with existing customers, either in terms of scope (countries and/or sites included in the contract) or type of services that are delivered, bycommunicating with the clients to clarify their demands, adapting contract texts and adapting or editing annexes to contracts, and by frequent liaisinguntil the documents are signed.
- You handle requests for extensions of collaboration , again either in terms of scope or type of services. As with adaptations, you communicate, edit thecontract texts, and obtain signatures. In case of large extensions, you work together with a business developer on this.
- In case E&C develops new service offerings, you work together with marketing and business developers to offer these new services to existing clients.
- You calculate offers with our price list template
- You set-up and manage client calls autonomously to discuss contract renewals or adaptations.
- You ensure the CRM system is consistently updated with relevant client data.
(2) Youwill become responsible for asmall portfolio of clients to develop, maintain and strengthen the relationships:
- Build and maintain strong relationship with the client to foster long-term partnerships.
- Identify opportunities for account growth and expansion
- Engage in negotiations and effectively manage client contracts to ensure mutual satisfaction
- Proactively anticipate client needs based on requests, demonstrating a commitment to exceeding expectations
What can you expect from us?
- Challenging and interesting environment in the continuously evolving energy sector
- Hybrid work mode with possibility to combine working from home with working from the office as you prefer
- International work environment with more than 25 nationalities and English as main working language
- Very flat company structure with agile way of working, offering autonomy and empowerment from day 1
- 46 paid holidays (including legal & public holidays)
- Work from abroad possibilities
- Regular discussions via our tool Growpoint on your role(s) and competencies with your team leader, allow you to keep learning and to define a career path that makes the best use of your talents and interests
- Competitive salary with luncheon vouchers, internet and homeworking allowance, group insurance, eco vouchers,laptop and smartphone for professional and private use
In addition, you will have the opportunity to work for a company that values flexibility, integrity, transparency, care and empowerment.
In line with your values you therefore also canexpect the following:
- Full LinkedIn Learning access to support your development growth
- A sustainable value driven company that cares for the environment and our communities
- Ability to become one of our CSR champions and organise initiativesto support our charity goals
- Options to join and lead diversity and inclusion initiatives
- Invitations to (remote)office social events and sport activities
What do we think would make you a perfect match?
- You have a first experience in account management or sales support and you want to grow into an account management role
- Experience is a plus but we welcome young starters with a can-do attitude
- You enjoy having meetings with your clients to understand their needs, renegotiate agreements and extend the business relationship.
- English is our internal and externalworking language in dealing with international clients,
therefore excellent knowledge of written and spoken English is required. - You are wellorganised with great time management (you will be managing numerous contacts including scheduling, follow up, and establishing frequent points of interaction)
- You have the right communication skills to obtain information and signatures from clients in an assertive yet service minded and diplomatic way
- You are relationship-drivenand enjoy talking with and reaching out to clients
- You can work in an independent manner whilst having a collaborative mindset,striving to work with the team.
Eager to learn more?Send your application in Englishonly by clicking on the application button.
By applying for this role you agree with the following statement:
Through my application for a role with E&C I hereby authorize the Company to process my personal data for the purposes of the job recruitment. I declare that I am aware of the voluntary submission of data and I am informed about the right to access the data and the right to correct it.
Your personal data will be processed by E&C Group BV with its registered seat in Kortrijk, Belgium and its affiliates for the purposes of the recruitment process only. The list of all affiliates may be found at
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