Commercial Systems Manager - IT

Location

Viladecans, Barcelona | Spain

Job description

LEVEL is a long-haul airline based in Barcelona and part of the IAG group. The company is customer-centric and places a strong emphasis on values such as commitment, an open attitude, a constant drive for improvement, and making travel easy for their customers. With a focus on providing an exceptional customer experience, LEVEL is committed to delivering top-notch service and exceeding the expectations of their passengers

Job Purpose

 We are in search of a highly motivated and experienced Commercial Systems Manager to join our IT team. In this role, you will be responsible for leading and coordinating commercial and customer systems, ensuring the success of transformation projects and programs.

Main Accountabilities

• Manage the budget for commercial and customer systems.
• Coordinate and prioritize activities, ensuring alignment with the company's strategic objectives.
• Facilitate requirements gathering and ensure efficient implementation.
• Lead procedural strategy to optimize Commercial and Customer processes.
• Ensure the success of the commercial distribution and customer service system transformation project, requiring outstanding dedication and effort during the first year of the project.

Main Relationships

• IT 
• Customer 
• Commercial 

Education

Degree in Engineering or a related field.

Experience

Minimum of 5 years of experience in similar roles.
Experience in budget management and team coordination.

Competencies

• Ability to facilitate requirements gathering and lead procedural strategy.
• Experience in transformation projects and programs.
• Teamwork ability, clarity in communication, and leadership skills.
• Eagerness to learn, proactive, dynamic, and adaptable to changes.

Languages

Spanish - C1 

English - C1

Location

 Barcelona 

Our benefits

• Staff travel

Enjoy discounted flights not only with LEVEL, but also with over 90 long-haul and short-haul airlines. Explore the world at more affordable prices.

• Flex Benefits

There are flexible benefits available for services like meals, transport, childcare, trainings, and Health Insurance.

• Employee Cafeteria & Canteen

Start your day right with a delicious breakfast, grab a quick snack during breaks, or choose from a variety of enticing menu options in our employee cafeteria and canteen at special prices!

• Gym Discount

As an employee, you will have access to a special discount on the gym membership. This will allow you to enjoy facilities, fitness classes, consult with a professional nutritionist, and much more!

Job tags

Salary