Michael Kors
Location
Madrid | Spain
Job description
For a copy of the Michael Kors California Consumer Privacy Act for applicants, employees and non-employee workers, please click here .
Passionate for fashion and a fast paced Jet Set environment, our Sales Associates are Jet Set Ambassadors, representing the vision of Michael, Our Ambassadors are empowered to deliver an elevated customer experience with exceptional communication skills and, as team players, collaborate with a positive approach to challenges, demonstrating speed, energy and optimism.
Department: Retail
Major Responsibilities include but are not limited to:
People • Work as part of a Jet Set Team, providing support for colleagues across the store
• Take accountability for personal self evaluation and performance as a Jet Set Ambassador
• Ensure image and grooming standards are aligned with our Jet Set policy
• Collaborate with management team on sales strategies, product knowledge, brand standards and selling service
• Practice and role model the company behaviors, ensuring effective use of the behavior tool kit Service
• Lead by example as a Jet Set Ambassador, ensuring exceptional customer experiences to drive loyalty and repeat business.
• Maintain client communication through the use of all available clienteling apps and tools • Proactively manage client database to increase sales
• Maintain floor presence and lead by example
• Build and maintain good communication with the management teams to drive store performance Sales
• Meet and exceed sales goals holding self accountable for results
• Use the Product Knowledge packs to become a Selling Expert to advise our customers with passion and confidence
• Understand business results and opportunities to drive sales Operations
• Ensure loss prevention and H&S guidelines are properly followed
• Ensure VM standards are executed following all guidelineshe importance of leveraging technology for inventory management, sales analysis, and customer engagement.
Job Requirements:
• Excitement and enthusiasm to work in fast paced retail environment
• Capability and desire to collaborate and inspire all fellow team players working together to achieve results
• Technology proficient, knowledge and use of leveraging technology to drive sales and customer experience
• Fluent English preferable with strong communication skills
We are an Equal Opportunity Employer M/D/
At Capri, we are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe success is a result that comes from our differences . Capri is proud to be an equal opportunity employer committed to inclusivity regardless of age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. M/D/F/V
Michael Kors is a world-renowned, award-winning designer of luxury accessories and ready-to-wear. His namesake company, established in 1981, currently produces a range of products under Michael Kors Collection, MICHAEL Michael Kors and Michael Kors Mens, including accessories, ready-to-wear, footwear, wearable technology, watches, jewelry, and a full line of fragrance products. Michael Kors stores are operated in the most prestigious cities in the world, including New York, Beverly Hills, Chicago, London, Milan, Paris, Munich, Istanbul, Dubai, Seoul, Tokyo, Hong Kong, Shanghai and Rio de Janeiro. In addition, Michael Kors operates digital flagships across North America, Europe and Asia, offering customers a seamless omni-channel experience.
At the center of it all, is a designer who has created an enduring and iconic luxury lifestyle empire with a distinctive point of view and global reach. Michael Kors has a sharp focus on providing his customers with accessories and clothes that are consistently polished, chic, relaxed and glamorous. Kors has also been the recipient of numerous industry awards and accolades within the fashion industry, been honored for his philanthropy, and earned the respect and affection of millions.
The fashion designer also focuses on giving back. For more than 25 years he has been a passionate supporter of God’s Love We Deliver, a New York-based non-profit organization that cooks and delivers nutritious meals to people living with serious illnesses in and around New York City. Continuing his philanthropic efforts, in 2013 Michael Kors launched “Watch Hunger Stop,” partnering with the United Nations World Food Programme (WFP) to help fight world hunger. Proceeds from annual special-edition products, as well as from other targeted initiatives, help provide food to children through WFP’s school meals program. To date, Michael Kors has helped WFP deliver over twenty million meals (and counting) to hungry children.
For a copy of the Capri HR Private Policy for applicants, employees, and non-employee workers, please click here.
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