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Senior Community Manager


FeverUp


Location

Madrid | Spain


Job description

About the roleCollaborate with our Strategist team for a 360-degree perspective on Social Media. Conduct research, gather insights, test new tools, evaluate trends, and adapt practices accordingly. Develop comprehensive content proposals aligned with multichannel strategies, targeting diverse audience segments. Schedule and engage users with original, compelling copies. Contribute innovative ideas to enhance and manage our international communities on social media. Monitor and report on feedback and online reviews, collaborating with our Agents' team. Address complaints, provide timely solutions, and follow up for resolution. Set KPIs for our strategy, monitoring, tracking, analyzing, and reporting on social media platform performance. Build relationships with partners, customers, potential customers, industry professionals, and influencers. Promote collaboration across teams, markets, and departments for effective social media strategy execution. About youProficiency in both written and spoken English and Spanish is essential; knowledge of French, Portuguese, or Italian is advantageous. Passionate about Digital Marketing, with a degree or equivalent experience focusing on digital portfolio projects. Over 5 years of experience in community management or a related role. Demonstrated management skills, along with excellent interpersonal, verbal, and written communication abilities. Proactive entrepreneur mindset with a proactive approach, ownership mentality, and effective team communication. Attention to detail, critical thinking, and problem-solving skills. Keeps abreast of digital technology and media trends, conducting ongoing research to understand their impact on Socials. Strong insight into factors driving online content popularity. Proficient in Canva, skilled in editing short-engaging videos; experience with design/editing tools like Photoshop, Illustrator, CapCut is a plus. Adaptable to the fast-paced environment of a digital startup business. Adept at identifying and tracking relevant community KPIs. Enjoys being part of a dynamic team in a growing company, collaborating effectively towards shared goals. Based in or willing to relocate to Madrid, Spain. Benefits & PerksAttractive compensation package consisting of base salary and the potential to earn a significant bonus for top performance. 40% discount on all Fever events and experiencesHome office friendly with an office location in the heart of Madrid Responsibility from day one and professional and personal growthGreat work environment with a young, international team of talented people to work with!Health insurance and other benefits such as Flexible remuneration with a 100% tax exemption through Cobee. English and Spanish LessonsWe have free food, drink and fruit at the office!Possibility to receive in advance part of your salary by PayflowGympass membership#J-18808-Ljbffr


Job tags

Trabajar en la oficina


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