Cloud Account Manager (Danish)

Location

Málaga | Spain

Job description

David Kennedy Recruitment has partnered with a leading BPO company that supports top tech brands in providing exceptional customer care. We're looking for a Danish-speaking customer-facing Account Manager to execute the engagement and drive partner hand-off, provide initial face/voice to the customer, and drive sales.

Position: Account Manager 

Location: On-site in Malaga, Spain

Employment type: Full-time 

Remuneration: Base salary + performance bonus.

DUTIES AND RESPONSIBILITIES:

• Be the first and main contact point for Cloud technology customers - small and medium businesses
• Leverage social, digital, video, chat, phone, and demonstration environments to effectively reach, sell to, and manage customers
• Contact 200 leads and create 30 opportunities per month; maintain high daily activity, minimum ~60-90 activities/day
• Determine customers' needs and identify opportunities, deliver a strong first impression, and set the foundation for long-term customer relationships by delivering a world-class customer engagement experience
• Quarterback sales from lead to purchase, leading the sales strategy, maximizing up-sell and cross-sell opportunities by collaborating with Solution Specialists and Partner Connection Managers
• Turn prospects and qualified leads into opportunities and revenue pipeline by applying relevant criteria, e.g., BANT (budget, authority, need, and timeline)
• Forecast sales, pipeline, and usage of the products and solutions in scope
• Collect feedback from customers and articulate it back to the business: "Voice of customer"

REQUIREMENTS:

• Intermediate or fluent English (verbal and written), C1 or native Danish (verbal and written) levels of languages
• 2+ years of sales experience with a proven track record of success
• Minimum 1 year of IT industry experience required and general knowledge of the IT industry
• Experience working with or selling Azure, Office 365, Dynamics 365, or similar solutions would be an advantage
• Microsoft Fundamentals certification on Azure/Modern Workplace/BizApps would be an advantage
• Strong interpersonal skills, excellent oral, written, and verbal business communication skills
• Achievement- and success-driven personality, motivated by performance rewards for exceeding annual sales goals through strategic sales leadership and strong cross-business collaboration
• Experience using Microsoft Office Suite applications, Windows OS, and Client Relationship Management (CRM) system(s) such as Dynamics 365, Salesforce, etc
• Passion for cloud technologies and changing the world

BENEFITS:

• Attractive remuneration with capped sales bonuses
• Working with a big name in the Cloud industry and gaining specialization in it
• Work from Monday to Friday from 9 AM - 6 PM
• Sponsored meals
• International team
• Stimulating environment
• Many opportunities for growth within the company

Job tags

Salary