Property Technology Director
Location
Madrid | Spain
Job description
We are far more than a worldwide leader. We welcome you as you are, and you can find a job and brand that matches your personality.
We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.
Job Description
From Accor we are looking for a Property Technology Director to join the Accor Tech team at our Accor offices in Madrid, Spain.
You will be responsible for Property Tech solutions strategy, roadmap and Deployment of systems such as Property Management Systems (PMS), Point of Sales (POS), Meetings (Sales & Catering) ensuring a seamless operation across our properties worldwide.
You will also deliver service offerings ensuring the platform is ahead of the curve and always with the end user excellence operational in mind. It will manage third-partners to define product vision, roadmap and related go-to-market strategy/activities for Accor.
Other main responsibilities will include:
- Deliver a long-term vision for PMS, Point of Sales and Sales & Catering aligned with the Accor Tech strategy and transformation plan.
- Lead the selection of PMS, Point of Sales and Sales & Catering Worldwide;
- Define the Standards, Process and Shell of PMS, S&C and POS;
- Collaborate with his peers in the regions, central tech teams and Digital Factory team to align the strategy and roadmap with business goals
- Build and lead a high-performing technology team across different regions.
- Foster a culture of collaboration, innovation, and continuous learning
- Manage functional backlog, product requests, product roadmap, prioritization of enhancements;
- Document and communicate with central teams and the regions on maintenances, upgrades, new releases, new functionalities, new procedures, guidelines, process and golden rules.
- Responsible for Capacity planning of environment, define the architecture and guarantee performance.
- Build and animate a community across regions to promote automation, and how leverage the use of the systems to better service hotels
- Responsible for providing the Standards Reports, implement, configure and maintain.
- Responsible for analyzing and define the referenced systems to be interface as well as its technology for connection.
- Accountable for Global Projects and responsible for adoption of the product in the regions / Worldwide.
- Responsible for defining the key results and track the execution.
- Be responsible for strategic partnerships and work with procurement to lead necessary contract negotiations
- Monitor and Track the performance, quality of the product, Satisfaction of hotels and SLA of the providers.
- Leverage outsourcing companies to deliver part of tasks.
Qualifications
- Minimum of 8 years’ experience within a multi-national hospitality industry.
- 8+ years’ experience in hospitality technology with exposure making decisions on Property Management Systems.
- A Bachelor’s degree or MBA in computer science, software engineering, IT or related field.
- Excellent communication, negotiation, and very strong project management abilities.
- Strong leadership skills with the ability to influence cross-functional teams.
- Deep knowledge on this products (PMS, POS, S&C) to drive and guide the team and influence on the third partners product road map.
- Fluent in English and in Spanish.
Additional Information
Your development
What's more, Accor offers you training in all the hotel jobs throughout your career and infinite possibilities for career development across multiple establishments and brands within the group's hotels.
Our commitment to Diversity & Inclusion:
We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are, and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit
Be ALL you are with all your Heart #LimitlessCareers
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