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Service Voice Technical Lead


SDi Digital Group


Location

Bilbao, Vizcaya | Spain


Job description

Omega CRM is a Merkle & Dentsu company, leader in development of Customer Experience services, with +20 years of experience in the use of Technology applied to Marketing and providing a unique Customer Relationship with mainly focus on Innovation is looking for a Service Voice Technical Lead.

MAIN TASKS :

REQUIRED EXPERIENCE

What do we offer

About us

Our mission is to accelerate the business experience (BX) of its customers. In concrete terms, our 360 solutions allow business transformation and acceleration by means of technology and data applied to Customer #OmnichannelExperiences in fields such as #CustomerServices, #eCommerce, #Analytics or #Marketing.

We target companies from different fields such as : #Retail, #LifeandSciences, #Manufacturing but also #Education, #NonProfit, #NGO etc.

We are one of the top 3 partners of #Salesforce in Europe. Our team is composed of more than 480 people of 22 nationalities based in Spain and France, who have wide knowledge and experience that understands business processes and technology while enjoying what it does.

Key to our success is the knowledge of our people. We are an innovation and Outstanding Knowledge award-winning, Salesforce Consulting Partner.

Our priority is the well-being of the team. We foster a collaborative culture, involved and supported by our company values : #Talent, #flexibility, #commitment and #innovation.

We bring them to everything we do. #TogetherWeGrow

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Job tags

Empleo permanenteContratoDesde casa


Salary

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