Location
Madrid | Spain
Job description
Our client, a leading global ICT service provider, is recruiting for an Application Maintenance Delivery Head to join their business in Spain .
Position Title:
Application Maintenance Delivery Head
Position Type:
Permanent
Start Date:
ASAP
Location:
Madrid, Spain
Contact:
Tamara Rajic | +49 (0) 89 23 88 98 74
Position Overview:
As an AM Delivery head with ITIL experience, you will play a crucial role in overseeing and managing the technology infrastructure and operations for telecom stack spanning 200+ applications across BSS and OSS. Your primary responsibility is to ensure the smooth functioning of IT systems and services, aligning them with the overall business objectives.
Responsibilities:
Strategic Planning:
Develop and implement IT strategies aligned with the goals.
Collaborate with executive leadership to define roadmaps and future initiatives.
Team Leadership:
Lead and manage a high-performing IT operations team involving Level2 and Level 3.
Foster a culture of innovation, collaboration, and continuous improvement.
Infrastructure Management:
Overseas infrastructure maintenance for pre-production environments
Ensure the reliability, security, and scalability of systems and networks.
Operational Efficiency:
Identify opportunities to optimize processes and workflows.
Implement best practices to enhance operational efficiency and reduce downtime.
Security and Compliance:
Implement and enforce security protocols to safeguard the organization's data and systems.
Ensure compliance with industry regulations and standards.
Incident Response:
Develop and maintain IT incident response plans.
Lead the response to critical incidents, ensuring minimal impact on business operations.
Communication:
Communicate effectively with stakeholders, providing updates on IT operations and projects.
Collaborate with other departments to understand their technology needs and align IT solutions accordingly.
Budget Management:
Develop and manage the IT operations budget.
Monitor expenditures and ensure cost-effective use of resources.
Vendor Management:
Collaborate with vendors and third-party providers to ensure seamless service delivery.
Negotiate contracts and manage relationships with technology partners.
Qualifications:
Bachelor's or Master's degree in Information Technology, Computer Science, or a related field.
Minimum Years of IT Experience - 18 Years
Proven experience in a leadership role within IT operations.
Strong strategic thinking and problem-solving skills.
Excellent communication and interpersonal skills.
In-depth knowledge of IT infrastructure, security, and emerging technologies.
Strong Telecom background with Operator or Service provider
Spanish and English fluent
For more details contact:
sales( at)manningglobal.com
Quoting reference:
ES_MGTR_AMDH_
Or call Tamara on:
+49 (0) 89 23 88 98 74
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Please note:
That we do all we can to respond to all applications but if we have not contacted you within 2 days following your application - its likely we have not shortlisted your CV for the position.
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