Apartool
Location
Barcelona | Spain
Job description
You will be responsible for receiving, sending, managing and confirming our clients ' requests for temporary accommodation from start to finish through our platform.
You will be in contact with temporary accommodation suppliers worldwide to receive and quote their best proposals.
You will prepare tailor-made quotations on our platform based on the optimization of apartment allocation.
You will follow up on each inquiry and maximise the conversion of each request.
You will be the visible face of Apartool and the connection between clients and our network of suppliers with the Apartool Homes seal.
Communicate customers' and suppliers' needs and suggestions to other teams in order to make constant improvements.
You will follow up the entire accounting process of each booking and its recurrence.
You will resolve any possible customer issues as quickly and efficiently as possible.
You will be able to offer Apartool's value proposition to customers and suppliers with the objective of building long-term partnerships.
You will contribute to the strategy, planning and development of the Booking area.
Have experience in bookings, sales, and customer service to provide the best possible service to customers and suppliers.
Ability to manage, prioritize and to understand the urgency of each assignment.
Strong and positive language when approaching clients.
A high level of both verbal and written communication skills.
Understanding the client's needs and ability to make the selection of an Apartool Home a personal and tailor-made experience.
Degree in Tourism, Revenue Management, Public Relations, Marketing, Communication or Business Administration Management.
Native level of written and spoken French & Advanced English . Spanish, German or other languages will be an asset for our expansion plans.
Proactiveness and initiative, goal-orientation, management and organisational skills, open-mindedness, resilience, change management capacity, empathy and energy are your day-to-day soft skills.
Ability to present and defend new ideas that add value to the company's day-to-day operations.
Adaptation to a fast phase innovation company.
A diverse, inclusive, and fun international environment
The opportunity to join a company at the beginning of its growth cycle, building a high-impact business from the ground up by bringing convenience to corporate housing.
Open and regular communication about our direction and progress.
Culture of freedom, responsibility, and constructive feedback
An entrepreneurial environment that encourages innovation
Free language classes twice a week (Spanish & English)
Free coffee & tea every day at any time and beers on Fridays
After-work gatherings every month and other cool company even
A lovely office in the centre of Barcelona with an amazing terrace
Flexible work environment & flexible schedule
Job tags
Salary