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Location

Santander, Cantabria | Spain

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Job description

IRC222705 - CUSTOMER VALUE MANAGEMENT SPECIALIST


At Eni , we are looking for a Customer Value Management Specialist within Plenitude Iberia in Santander, Cantabria . You will be responsible for maintaining and constantly improving customer portfolio management campaigns using outbound sales channels (e.g. wingback).

About Iberia


Plenitude is an energy benefit company that integrates the retail business and renewable generation with self-consumption and electric mobility solutions, providing electricity and gas to more than 10 million homes and businesses across Europe, which offers a range of great career opportunities for the whole team.


This membership represents a major European project integrating the renewables business with the retail business, which will allow us to progressively increase our offer of services, infrastructures and green energy for our customers, providing our team with greater professional projection and growth.

As a member of the Backoffice department at Plenitude Iberia you will be responsible for :


• Improving the customer experience using a data-driven approach to decision-making.


• Developing new campaigns and initiatives to increase customer satisfaction.


• Developing new campaigns and initiatives to increase customer value


• Presenting results to all relevant stakeholders

This is the opportunity for you if you have these skills and requirements :


• Demonstrable commercial experience


• Business acumen: ability to design activities starting from a blank sheet of paper, always using data


• Ability to work in cross-functional teams


• Flexibility in the face of rapid changes in the market context


• Ability to give and receive feedback in a constructive manner


• English medium level

Location:


Santander, Cantabria

Contract type:


P0ermanent

At Eni we believe in enterprising people, capable of making a difference and making their contribution with passion and innovation, to respond to the global challenges of the energy transition. For us, the skills and attitudes of each individual , continuous training , and diversity and inclusion are fundamental. We promote flexible ways of working with particular attention to well-being, welfare and work life-balance.


Eni will evaluate applications considering plurality and diversity as sources of enrichment. If your application is assessed to be among those most in line with the required profile, you will be contacted to continue the selection process.


Whatever your ambition, at Eni you can find the tools to make it happen.

Energy for action takers


#LI-EIRL

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Salary