Location
Barcelona | Spain
Job description
Company Description
SLS Barcelona brings a new variety of oceanside glamor, indulgence and excellence to Barcelona’s vibrant 22@ neighborhood. Here the hallmarks of an SLS wonderland – playful ambiance, VIP treatment, and theatrical experiences - meet idyllic views to set a lavish stage for the extraordinary to unfold. The only 5-star hotel in the city to feature a terrace off every guestroom (471 in total), SLS Barcelona is all-encompassing in its delight, with two pools, a spa, fitness center and six bars and restaurants that create lively food and entertainment within this singular location. A 750sqm auditorium and a dozen versatile meeting spaces round out the offering to form the complete destination - inviting groups, events and travelers of all types to say, “farewell to the ordinary.”
We are seeking an experienced, high-energy Group Sales Manager to proactively support the sales team in driving group sales revenue by identifying and securing group bookings for the SLS Barcelona, provide account management for new and existing accounts and work with other sales team members to meet and exceed monthly revenue goals.
Job Description
What you'll do...
- Identify and qualify potential leads through research and following the hotel sales strategy and goals.
- Create and maintain customer relationships to achieve optimum market share. Understand their needs and provide tailored solutions to meet their group requirement.
- Prepare compelling proposals and presentations to showcase our hotel’s facilities, services, and offerings to prospective clients. Always maintain product knowledge including all relevant rate structures and promotional offers.
- Negotiate favorable terms and contracts with clients while ensuring alignment with hotel policies and revenue objectives, prepare and conduct proper site inspections. Tracking the contract signing and payment within the stipulated deadlines.
- Work closely with the events, catering and operations teams to ensure seamless execution of group bookings and exceptional guest experiences.
- Stay abreast of industry trends, market dynamics, and competitor activities to identify opportunities and threats. Adjust sales strategies accordingly.
- Analyze sales data and market trends to forecast sales revenue accurately. Provide regular reports and updates to Director of Group Sales.
- Manage the group sales budget effectively, optimizing resource allocation to maximize ROI.
- Demonstrate a thorough knowledge of Delphi and Opera, keep that nourished with the updated information of each booking as well as its status.
- Provide guidance and support to the sales team fostering a culture of continuous learning and development.
Qualifications
What we're looking for...
- At least two years of experience in hotel sales or equivalent industry experience, preferably in an upscale or lifestyle brand hotel. Bachelor’s degree preferred.
- Valuable knowledge of sales skills, ability to understand customer requirements and translating these into sales solutions and revenue management.
- Track record meeting or exceeding sales goals and developing long term relationships and contacts.
- Experience managing luxury brands.
- Ability to be assertive and persuasive without being aggressive.
- Ability to quickly evaluate alternatives and decide on a plan of action.
- Strong organizational skills including follow up, time management, ability to multi-task and manage multiple priorities in a fast-paced environment.
- Excellent verbal and written communication skills. Fluent in Spanish and English. Fluency in additional languages is a bonus.
- Someone who understands, celebrates and embraces the SLS brand values.
- Ability to work under pressure and deal with stressful situations during busy periods.
- Proficient in Windows Office: Outlook, Word, Excel, PowerPoint, and able to utilize traditional software programs such as, Delphi, Opera, and any departmental specific systems used.
- Must be innovative, organized, efficient and able to prioritize multiple projects while working with a team.
- Exceptional interpersonal skills required, must be able to always present self professionally.
- Strong work ethic and self-starter who is a team player and comes with a can-do attitude.
- You want to be part of a team that works hard, supports each other and has fun along the way.
- You learn quickly and adapt to SLS’s unique culture.
- You are humble and open to ideas. We leave our ego at the door and help get things done.
- You’re up for doing things differently and trying (almost) everything once.
Additional Information
What's in it for you...
- The opportunity to join an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand.
- The chance to challenge the norm and work in an environment that is both creative and rewarding.
- Become part of a team that’s very passionate about creating great hospitality experiences and exploring new locations at every opportunity.
- A competitive package and plenty of opportunity for development.
- Excellent discounts across the entire Ennismore family of brands.
SLS is part of Ennismore, a creative hospitality company rooted in culture and community, with a global collection of entrepreneurial and founder-built brands with purpose at their heart. Ennismore is a joint- venture with Accor, formed in 2021.
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