Store Manager Serrano Flagship

Location

Madrid | Spain

Job description

Do you believe we should never stop learning? If you want to challenge convention and make clothes for the courageous, curious and creative, then join us on this journey!

About the team

Working with the store team in Serrano you will be responsible for managing the store while reflecting GANT’s vision and goals. As a store manager you will coach and inspire your team members to outperform their targets and together take GANT to the next level. You will report to the Head of Retail.

Responsibilities

• Act as a role model to strengthen GANT’s customer service guidelines to the team and ensure top-class service
• Achieve sales targets and related KPI’s and meet short- and long-term goals for the store
• Recruit, train and develop team members, ensuring individuals have a clear understanding of GANT’s goals and objectives
• Lead and motivate the team each day
• Ensure constant team development through our learning platform, GANT Academy
• Ensure the store’s visual presentations and merchandising meets company standards
• Ensure everyone on the team is up-to-date with brand guidelines initiatives, the product assortment and features, and sustainability targets
• Drive store operations, such as the store environment and staff administration, and make sure retail policies and procedures are in line with company standards

Your skills

• Genuine interest in people – both as customers and as colleagues
• Driven by sales and performance (2-3 years working with KPIs)
• Minimun 2 years in management roles:
  • Experience of coaching and developing teams
  • Planning and time management skills to drive daily operations
  • Experience of sales and customer service
  • Previous experience of recruitment
• Positive attitude and an ability to enjoy a fast-paced environment
• Strong communication skills, fluent in English and preferably more languages
• Passion for fashion and lifestyle concepts
• Bring value to our teams, we welcome diversity regardless of background.
• We are looking for people with a wide knowledge of languagues. Fluent in English and Spanish is a must.

What we offer

A career at GANT demands a results-oriented mindset plus creativity and ambition. Those who have the right attitude will be given opportunities for personal development and internal promotion. We provide you with development tools and expertise through our learning platform: GANT Academy and Sales and Service program . There will be international career opportunities for the right person. Your time at GANT can be for a lifetime or just one of the best experiences of your career!

GANT is one of the inspiring brands that forms part of the MF Brands Group, along with Lacoste, Aigle, The Kooples and Tecnifibre. Please visit our group's website for more information.

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