Director of Rooms

Location

Eivissa, Islas Baleares | Spain

Job description

About us

Nobu Ibiza bay provides excellent hospitality service and an unparalleled experience, blending modern luxury, warm intuitive service from the heart and gorgeous design into the concept of a luxury lifestyle experience.

Helming from the world-renowned Chef Nobu Matsuhisa, Robert de Niro and Meir Teper, the Nobu Hotels concept is a remarkable conjunction of exquisite cuisine, innovation and creativity.

Nobu Ibiza Bay features 152 guestrooms and suites, set in an enviable location in Talamanca Bay, close to all the main attractions of Ibiza whilst providing a laid-back resort experience. Featuring 3 restaurants, 2 large pools and outdoor spaces, the hotel caters to families as well as couples, friends and individual travellers alike.

Open since 2017, the hotel has been market leader on the island since it’s inception.

About the role

You will be responsible for the management and coordination of all rooms departments (including Front Office, Guest Relations, Bell and Door teams, Concierge, Housekeeping, Spa and Shop). Reporting directly to the General Manager, you will ensure that standards and procedures are being followed to continually improve the guest experience and to maximize the performance of the hotel.

You will be in charge of implementing new procedures to boost your team’s productivity, creating an environment where your teams feel appreciated and developed and will bring new ideas of how to improve service levels in your division.

Leading the rooms team, ensuring exceptional service is provided, employee engagement is at a high and managing your division’s profitability will be your main goals.

What’s in it for you

• You will have the opportunity to join one of the leading luxury lifestyle hotels of Southern Europe, located in Ibiza, the Balearics.
• You will be part of a passionate team driving excellence in a seasonal resort, going into its 8 th season and becoming an iconic destination.
• You will have the opportunity to work with and supervise a seasoned and multiskilled Rooms team whilst working together with the Executive team to exceed guest and employee expectations.
• All year-round role.

What you need to have

• Minimum 2 years’ experience in a similar role.
• Our preferred candidate comes from a luxury or luxury lifestyle background, from one of the leading global or European companies or an independent hospitality experience.
• The ability to work in a high occupancy and demand environment.
• University/College degree in a related discipline preferred.
• English Fluency (B2+ or above) and independent speaker level of Spanish (B2).
• Excellent communication skills, both verbal and written.
• Strong interpersonal and problem-solving abilities, and the ability to challenge the status quo.
• Solid genuine leadership skills.
• Excellent organisational and planning skills.
• Good financial awareness and analytical skills.
• Knowledge of Microsoft 365, Opera PMS, and other applicable computer systems.
• Demonstrate personal integrity.
• Manage group or interpersonal conflict effectively.

Job tags

Salary