WEBHELP Spain
Location
Málaga | Spain
Job description
Description
Why join usAre you enthusiastic about creating memorable experiences? Then come join us at Webhelp and work with energetic people who strive to enjoy every day.We are looking for an English and Dutch Speaking Sales Manager to join our exciting projects, with leading brands from tech, finance, travel, fashion, healthcare, and many more industries. What we offer youYou will be trained and constantly guided by your managers and your team. You will learn new processes, develop your language and communication skills, as well as work in a digital environment, with some of the most innovative technologies on the market. What you will learn with us will make you a valuable member of our team or any other team. Your benefits at Webhelp:Full-time contract, 39 hours/week: Monday - Friday from 09:00 to 18:00Competitive salary and performance bonusGreat office location in MalagaFriends hunting (referral) bonusFull paid training about the company and the project you will be working onCareer development program and specialized coursesOpportunities for a career abroad through the Webhelp International Mobility Program What you'll experience at WebhelpAs a Customer Representative in our team, you will:Build, motivate and mentor a high-functioning inside sales team to lead and drive sales conversationsLead and coach team members through strong call coaching of their customer sales callsLead team to meet and exceed team targetsDocument coaching outcome and agreed next actionAccurately assess risk and identify exceptional performance plansDrive operational excellence of key center metrics including response rates, conversions, pipeline, velocity and accuracyHave meaningful career development discussions and ensure all employees have a development plan in place focused on building capability for current and future rolesAssess team capability & build talent pipelines where neededCoach and observe the team both on methods of improving field revenue accountability, Consumption, Customer Adds and on their overall approach in building deep customer trustSpend time learning your team's capabilities & actively build talent pipelinesBe able to design and set productivity and sales targets/quota in line with market trendsWe'll be a great match if you:Are native or proficient in English5+ years of technology related sales or business development experience3+ years of team management experience, minimum 2+ years of sales management experience in IT industryStrong interpersonal skills, excellent written and verbal communications skills - ability to coach team to successfully drive sales over phone, email, video and modern demonstration toolsSuperior leadership skills with the ability to enable high performers to deliver and motivate under-performers to improvePassion for cloud technologies and changing the worldWorks well in a diverse team and enjoys a dynamic and changing environmentAchievement and success-driven personalityAdvanced user of Microsoft Office Suite applications, Windows OS4+ years of experience using a CRM tool (Dynamics, SalesForce or other) is requiredBachelor's Degree or Associate's degree requiredShare our values of commitment, unity, integrity, recognition, and WOW Don't meet every single requirement?At Webhelp, we are dedicated to creating a diverse, inclusive, and authentic workplace where everyone can learn and develop themselves professionally. If you feel you don't check off every qualification in the job description, we encourage you to apply either way. We will do our best to match you with the right job, whether it's this one or a future role. Who we areWebhelp is a people-first company and a global leader in the BPO industry. With more than 100 nationalities, Webhelp Spain is one of the main multilingual centers of the Group. We focus on creating memorable customer experiences and developing business solutions adapted to each company. We enhance the value of the most innovative brands by combining intelligence and emotion to make business more human. If this sounds like you, join us at Webhelp! Webhelp is an equal-opportunity employerWebhelp is committed to equal employment opportunities for all candidates and a work environment free of discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and personal qualifications, without regard to gender identity, age, religion, ethnicity, family or parental status, or any other classification protected by applicable national laws.RRQ23-004616-1-EMEA
Job tags
Salary