Learning & Development Manager
Location
España | Spain
Job description
Who we are
Our mission is to build a global movement where people live, travel, work and experience, while making meaningful connections.
Selina was born out of a desire to celebrate the nomadic lifestyle: to experience our planet’s most beautiful places, to build community, to engage with locals and fellow travelers, to work and enjoy new adventures.
The Selina ecosystem consists of Hospitality, Food & Beverage, Tours, Wellness, Education, Development, Real Estate, Co-Working, Art & Design, Community Impact, Education, Surf, Sales, Marketing, and Technology. With 100+ Locations opening around the globe, we have multiple job opportunities at any given time.
What the role is
Selina is looking for a Head of Learning & Development to manage the operational training efforts for all Selina locations. In this role you will get the chance to work with region, country and location leaders and team members to identify learning opportunities in order to create training materials and deliver or coordinate delivery of required training.
This is a role for passionate, learning -driven and goal oriented individuals and hard workers who get things done!
What you will be doing
- Identify department and location training needs through strategy and data analysis, as well as interaction with Managers and Connectors.
- Be a reference point when a training is needed in the Operations
- Design engaging content and exercises for training programs in different modalities (F2F or virtual)
- Design the onboarding process and content for all Operations positions at all levels
- Monitor compliance with onboarding for all new hires
- Create or advice others on how to create interactive content
- Schedule and coordinate training sessions, including participant travels and approvals
- Select and book venues and coordinate reproduction of training materials, logistics and meals.
- Deliver seminars, workshops, individual training sessions, e- learning sessions and other types of learning experiences
- Monitor compliance with training and other required records of the training sessions delivered
- Train Trainers to deliver needed trainings
- Manage the training budget
- Conduct evaluations of delivered trainings to identify areas of improvement
- Monitor employee performance and response to training after it
- Participate in learning activities to keep updated on training contents and methodologies
- Coordinate the training agenda before a new pre-opening.
- Coordinate pre-opening training dates and logistics with the pre-opening and development teams
- Deliver all required contents for operations, systems and food and beverage for the pre-opening training at new locations
- Conduct and support UP-Training of Selina existing locations.
- Foster and encourage teamwork and bonding among location team members.
- Review training evaluations and support staff that could improve.
What you need for the role
- Experience in learning and development management
- Studies in instructional design and training delivery or equivalent certification
- Ability to actively manage multiple projects, work under tight deadlines and consistently deliver quality results
- Strong written and verbal communication skills
- A creative person, deep understanding of process creation and implementation
- Analytical skills and data-driven thinking
- Detail oriented
- Independent, self-motivated, driven, team player
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