Account Manager Customer Service
Location
Madrid | Spain
Job description
Job Title
Account Manager Customer Service
Job Description
Account Manager Customer Service:
As an Account Manager Customer Service yo u will develop, maintain, and improve relations with your assigned accounts in order to maximize and boost Service business with contract solutions that will add value to our customers
Your role: - Maximizing Customer Service order intake, sales and price realization at the assigned accounts.
- Ensuring continuity of the relationship with all the stakeholders in the accounts’ organization , also facilitates the executive level interfaces between company and the accounts
- Preparing and executing the annual account plan and sales forecast in line with the regional strategy
- Contribute to the development and implementation of local marketing strategies
- Systematically analyzing won & loss deals, expectations, customer satisfaction (NPS), market, competition and trends
You're the right fit if: - You have a solid knowledge of the Healthcare industry and service segment
- Experience working with large matrix teams both internal and externally
- Understand local market environments, public tenders and local challenges and regulations
- Excellent oral and written communication skills in Spanish and English languages
- Clean driving license
- Willing and able to visit customers on the field
About Philips We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
• Learn more about our business .
• Discover our rich and exciting history .
• Learn more about our purpose .
If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here .
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Job tags
Salary
