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Business Analyst (Operations) Iberia


SDi Digital Group


Location

Madrid | Spain


Job description

Business Analyst (Operations) Iberia

Who we are

American International Group, Inc. (AIG) is a leading global insurance organization. Building on 100 years of experience, today AIG member companies provide a wide range of property casualty insurance, life insurance, retirement solutions, and other financial services to customers in more than 80 countries and jurisdictions.

These diverse offerings include products and services that help businesses and individuals protect their assets, manage risks and provide for retirement security.

Get to know the business

General Insurance is a leading provider of insurance products and services for commercial and personal insurance customers.

It includes one of the world’s most far-reaching property casualty networks. General Insurance offers a broad range of products to customers through a diversified, multichannel distribution network.

About the role

What you need to know :

Technical and specialized local business support to Casualty, EIL, Marine, Financial Lines, Property and A&H lines of business :

Financial Lines portfolio reviews (financials, public notifications, etc.)

Automation of risk questionnaires delivery for renewal info for MLC business

Financial Lines and Marine renewal preparation. Automations to get portfolio analysis and present efficient reporting including claims and finance, for UW renewal decision

Tacit Renewals provisional cancelation management with automation of cancellation letters and follow ups (any LoB)

Tacit Renewal portfolio exceptions within the renew as expire process (automation of renewal with change proposals, etc.)

Automation of SME / Flow platform business quotes follow up

Automation of eMatrix loss activity reports and policy filing

Direct debit information set up

AIG Marine cargo preparation files for UA support and Broker requests (including premium adjustments) AIGMarineCargo (OceanWide)

AIGMarineCargo users, policies and renewals set up

Professional Indemnity Corredores Program Management (Insurance Brokers PI policies Program with 1300 policies / 1,3 M € GPW)

Automation of policy documentation

Generation of Bis for SSC to book

Controls

Regulatory reporting preparation and delivery. Controls :

Consorcio SIR

FIVA

CICOS

AR files

EDITRAN

Producer contacts Data base maintenance (for use in documentation delivery automations and KPI reportings, etc.)

KPI Management

Major accounts (MNC) claims KPIs / Reporting

Strategic projects support (SCUP / FLOW) where necessary

What we’re looking for :

Experience in insurance industry (within Business Analysis or Underwriting support depts)

High School graduated required. Law or Business Administration degree will be a plus.

Fluent English skills (written & spoken)

Advanced user of Microsoft Exc

Excellent customer service and attention to detail

Result driven

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