Technical support specialist

Location

Madrid | Spain

Job description

At Destinus were pioneering the future of autonomous flight systems blending cuttingedge innovations in airframes turbojet engines flight software and AI to redefine aerospace as we know it. Our mission spans from subsonic to hypersonic speeds with applications across civilian and defense sectors. As we expand across Europe our quest for excellence continues.

Tasks

• User online and offline support in working with corporate hardware and software
• Initial diagnostics of hardware and software in case of malfunctions
• Restoration of serviceability except in cases of major or difficult repairs
• Setting up new computers (laptops and desktops) for users (Windows macOS)
• Setting up office equipment (printers scanners) and connecting them to the office computer networks
• Transfer of faulty equipment for repair and acceptance after repair
• Participation in the purchase of necessary equipment (formulation of requirements acceptance of equipment)
• Managing user accounts in information systems
• Setting up user access rights to the companys IT resources
• Monitoring of equipment operation computer network operation user activity
• Writing user instructions for working with equipment and software

Requirements

• University or college degree in information technology or similar
• At least five years of experience in a technical role required with a wide range of responsibilities
• Proficiency in Microsoft 365 and its installation and administration (Outlook Excel Word PowerPoint SharePoint Teams)
• Knowledge and management of Microsoft Active directory (users groups etc.)
• Organization of work with remote users (remote work and support tools communication)
• Working in an environment where you need to constantly prioritize between many tasks
• Have a broad technical background and a willingness to expand it
• Knowledge and ability to configure resources on Amazon Web Services
• Experience with Microsoft Dynamics
• Siemens Teamcenter administration NX administration
• Configuration and use of virtualization of computing resources
• Setting up network equipment including switches firewalls
• Strong diagnostic skill analysis and problemsolving skills initiative
• Good verbal and written communication English and Spanish skills

If you wish to apply for this job please upload your CV and a short motivation letter in English. If you have any questions about the job dont hesitate to contact us.

Job tags

Salary