Telefónica S.A.
Location
Madrid | Spain
Job description
Area Description:
The AI Transformation Program is a new initiative within GCTIO created to lead the definition and execution of the AI transformation roadmap on the global technical areas and provide support and follow up the AI transformation initiatives in our main Operators. This new initiative is acting as technical interface and technological coordination between the global areas with the deepest knowledge of the latest advancements in AI technologies, tools, and methodologies relevant to the telecom industry, stakeholders across various business units to understand their unique business requirements and challenges, Operators for bringing live the AI transformation program and unlock new opportunities for growth and innovation in the rapidly evolving telecommunications industry.
Mission:
The AI Analyst will support the AI Transformation Program and the different workstreams defined in the initiative. The mission of the AI transformation program is to drive the integration of artificial intelligence (AI) solutions across our organization and their use in the network technical areas. You will be part of team to instrumental in leveraging AI technologies to enhance operational efficiency, improve customer experiences, and foster innovation in our telecommunications services.
Main Duties & Responsabilities:
The AI Analyst will support and work closely with the team to:
Lead the planning, execution, and monitoring of AI main project working together with the global and local AI CoEs and ensure the timely delivery and alignment with strategic objectives.
Be the primary point of contact for stakeholders involved in AI initiatives, including business leaders, data scientists, software engineers, and external vendors.
Promote the communication, manage expectations, and address concerns to foster collaboration and drive project success.
Promote collaboration both internally and towards the industry to bring knowledge to Telefónica about this technology in constant evolution to drive new AI applications in the company
Identify the potential risks and challenges associated with AI Transformation Program, such as data quality issues, technical constraints, and regulatory compliance requirements.
Work with the experts in developing mitigation strategies and contingency plans to minimize disruption and maintain project momentum.
Define/Establish key performance indicators (KPIs) and metrics to track the progress and impact of AI initiatives. Support on the generation of regular dashboards to provide stakeholders with visibility into project status, milestones achieved, and outcomes delivered.
Track the allocation of human and financial resources across AI projects in the different network process, ensuring efficient utilization and cost-effectiveness.
STRONG RELATIONSHIP WITH
Telefónica´s Network Process Expert
Telefónica's AI in-house experts to drive new AI applications
Telefonica's AI CoE resources both global and in the different local operation
Nature of Problems & Challenges:
Part of the team to leverage the AI Transformation program, involves overcoming challenges such as cultural resistance to change, data quality and availability issues, talent shortage in AI expertise and the complexity of integrating AI with existing systems and processes.
Education required:
University/Bachelor degree in Computer Science, Data Science, Engineering, or a related field.
Specific Skills:
Effective Communication - Communicate in a clear, precise and structured way;
Collaboration - Co-operates well with others; shares knowledge and information with others in the pursuit of team goal
Service Orientation - Cooperative and supports others; attaches importance for being able with the own work to serve others;
Result Orientation - Gets tasks through and delivers results reliably.
Technical Knowledge:
Basic knowledge on AI technologies, including machine learning, LLM.
Experience with programming languages such as Python, R, or Java, as well as data analysis tools as Tableau is a plus
Experience with cloud platforms (e.g., AWS, Azure, GCP) is a plus
Lenguages:
Spanish
English
If you join us we offer you:
• Work in a dynamic team and be part of challenging projects that will allow you to be the protagonist of the company's transformation.
• An interesting package of social benefits (food vouchers, medical insurance, life and accident insurance, pension plan, flexible compensation plan...).
• A flexible work environment with hybrid models of in-person and teleworking.
• Access to countless continuous learning opportunities so you can grow with us.
• Participate in volunteer programs, social actions, international mobility programs, off-sites...
#Unidadesglobales #CDO
If you join Telefónica
You join almost 100 years of history, you join a team of 106 nationalities present in more tan 35 countries. You join a team that works to connect people wherever they are. We are leading the digital revolution with the enthusiasm of the first day in all our businesses, creating the best digital ecosystem for our clients: network, IoT, cloud, security, innovation etc. Here, at Telefónica you count with everything you need to be the best you. We need people like you that wants to take this challenge of creating the Telefónica of tomorrow.
Telefonica is committed to the new working ways. Under our proposition “Disconnect to Reconnect” we have applied the Digital Disconnection.
#WeAreInclusive
We strongly believe diverse and inclusive teams become more innovative and they achieve improved results. Telefonica aims to promote and guarantee a place for everyone, just the way we are: gender, age range, sexual orientation and/or identity, culture, creed, disability or any other personal condition.
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