Swiss Re
Location
Madrid | Spain
Job description
About the Role
In this role your main priority will be bringing tangibility to some of the strategic issues. You will closely partner with Operational Excellence Leads and process owners along the value chain, to support them in identifying improvement areas.
This opportunity will be also a place for you to improve your strengths - we will listen to what you are already good at and what you enjoy doing, and we will give you opportunities to develop in this area.
Main tasks:
Support analyzing, defining and documenting of business processes, using enterprise tools and methodology
Complete process descriptions in the form of diagrams but also on the level of operational procedure and detailed user guidance
Collect continuous improvement ideas and collaborate with stakeholders in implementing their solutions to support efficient and effective business operations
Support driving and delivering smaller change initiatives, for example by translating processes into business requirements to enable process automation
Actively work with and learn from Process Excellence Leads to ensure end-to-end processes embed well with other global processes and services
About the Team
This role is based in Madrid, but you would join a dynamic team spread across the globe. Our team's aim is to equip the Credit and Surety Community with world class platforms, processes, and skills to drive success in the market through our flexible, customer centric approach and innovative solutions.
Since we believe in teamwork, we are looking for someone that will bring experience, be keen to learn and share knowledge, and support with joint initiatives – to ultimately help us reaching our goal.
About You
You are a quick learner, have a high tolerance of ambiguity and can quickly assimilate to new knowledge. You are detail oriented and able to develop a topic from a vague starting point to a structured problem statement. You have outstanding interpersonal skills, allowing you to comfortably engage with people from different cultures, time zones and seniority levels.
In other words, you:
Have 1-3 years of relevant experience
Have outstanding presentation and communication skills
Are digitally literate – strong MS Office user, especially of Excel and PowerPoint
Are able to and enjoy working independently as well as a part of the team
Additional assets :
Insurance or Banking background, ideally B2B or Credit & Surety business
Management Consulting experience
Agile, Lean and/or Six Sigma certification
#LI-Hybrid
Job tags
Salary
