Project & Customer Support Engineer 1
Location
Algete, Comunidad de Madrid | Spain
Job description
Services EMEA-E484
Project & Customer Support Engineer 1 - Full Time - Algete, Spain
Join our Service Center Team in Algete (Spain) as Customer & Project Support Engineer to help us to take the Services Team to the next level.
In this role you will be accountable for the launch, monitoring, execution and closure of rotating equipment repair projects in the Service Center.
You will report to the Project and Customer Support Manager, and will work closely with the Workshop, Field Service and Sales areas.
Your main tasks and responsibilities will be :
- Project planning, execution and follow-up of workshop and field service projects.
- Project risk analysis with responsibility for its economic outcome
- Communication with the customer.
- Communication with Sulzer factories and suppliers.
- Sales back office.
- Technical support, troubleshooting and data analysis.
- Technical training to the end user of the equipment.
What you bring to Sulzer :
- Rigorous, enthusiastic and collaborative person.
- Good knowledge of mechanics.
- Knowledge of rotating machines and their operating principles.
- Communication skills for dialogue with customers, suppliers and other colleagues in the workplace and the Company.
- Flexibility in high workload situations.
- Ability to analyse under pressure.
- Ability to work on site, outside the office, analysing problems in rotating equipment and providing support to the client and the Sales team.
- Availability to travel to industrial plants in Spain and outside of Spain, as well as to our supplier network’s facilities.
- Advanced management of Office applications.
- Ability to use 2D and 3D CAD / CAM software like AutoCAD, Inventor, Solid Works and / or Catia will be valuable.
- High level of spoken and written English language.
- Written and spoken French will be also valuable.
What we offer you :
- A competitive salary as well as participation in the variable remuneration system based on personal and financial objectives.
- Restaurant tickets.
- Permanent contract.
- Accident insurance.
- Possibility of working from home according to local policy.
No visa or work permit support can be provided for this role.
Sulzer is an equal opportunity employer. We believe in the strength of a diverse workforce and are committed to offering an inclusive work environment.
At Sulzer, you are empowered to deliver superior results. As a pioneer in industry we have a proud heritage of innovation and continue to evolve for the future.
Join our story and create your own impact by developing your expertise and building solutions that help make our lives safer, smarter and more sustainable
#J-18808-Ljbffr
Job tags
Salary
