Location
Madrid | Spain
Job description
Job Description
We are looking for a person to support sales staff with quote preparation, customer requests and inquiries, planning and scheduling of customer appointments.
Supports sales staff (Field / Inside Sales) by performing administrative tasks in the sense of a back office.
- Supports with the preparation of quotations e.g. by gathering the necessary information and calculations for quotation creation.
- Supports the preparation of a 'Request for Quote' towards Commercial Sales Support.
- Gives first level support for sales-related inbound customer inquiries. Records, tracks and - if applicable - forwards (technical) customer inquiries to Field / Inside Sales or Commercial Sales Support.
- Follows up with customers (if delegated by Field / Inside Sales).
- Clarifies or forwards open issues from internal / external customers.
- Coordinates internal inquiries and acts as interface between Field / Inside Sales and other departments (operative or Service Functions, e.g. COP).
- Supports Field / Inside Sales staff with administrative tasks (e.g. SAP / office management like travel expense accounting, material orders).
- Schedules meetings with customers for field sales staff incl. travel bookings.
- Analyses data, conducts research, creations reports for the Field / Inside Sales staff; creates customer profiles.
LI-ES1
Experience & Further Qualifications
- Fluent in area language (Spanish and English).
- User knowledge in MS Office, Salesforce.com.
What can we offer you?
- Hybrid mode of work 70% Office - 30% remote
- Stable job with permanent contract
- International environment and daily use of foreign languages
- Real development opportunities
- Flexible working hours
- Flexible compensation package : meal card, transportation card, company health insurance policy and childcare vouchers
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Job tags
Salary
