Location
Barcelona | Spain
Job description
About us
Founded in 2015 in Athens, Greece, Welcome redefines the way people travel by going above and beyond the commoditized transfer service and being the first company to deliver a complete, personalised, in-destination travel experience. From the moment a traveler arrives at a new destination, until their return journey home, Welcome accommodates all their travel needs, including transfers, sightseeing trips, and local information, in the easiest, friendliest, and most personalised way possible. Welcome's drivers are experts in the area and share their local know-how to make travellers feel at home wherever they are. The company has also introduced contactless rides, thorough cleaning protocols, and protective equipment to make every journey safe.
Being a travel tech startup, Welcome continues to grow and scale its operations and is quickly becoming a global category leader for in-destination travel services.
- One of the highest-rated global transportation companies with a rating of 4.9/5 stars
- 200 destinations with a goal to reach 350 by 2024
- Over 2,000 travel partners including 1,000 hotels, numerous vacation rentals, and travel agents, adding 50+ new ones every month
- Over 1.5 Million happy travelers every year
⭐️ If you want to dive deeper into the awesomeness of Welcome's culture, click on this link to check our TikTok account. ⭐️
The Team
We are a group of vibrant diverse people who love traveling and never settle on quality. Each one of us didn’t join Welcome by chance and believes deeply in what Welcome is trying to achieve, so we work relentlessly to make that happen. We challenge common logic, focus on design, put simplicity and usability first, and create memorable experiences. We keep learning and exploring better ways to serve our community and grow personally and professionally in our respective fields. We stay humble along the way, with a “pay it forward” mentality, but with big and bold goals.
About the role
As the Area Manager at Welcome Pickups, you are at the heart of our mission to revolutionize the travel experience. In this role, you'll harness your leadership and sales prowess to steer a talented team of Market Managers and Inside Sales Representatives (ISRs), while also strategically growing your own portfolio of hotel partnerships. This unique position blends team leadership with direct engagement in the field, offering an exciting opportunity to shape the future of travel hospitality and make a significant impact in expanding our global footprint.
Core Responsibilities:
Leadership and Direct Sales Management:
- Lead, mentor, and drive a team of Market Managers and ISRs towards achieving collective sales targets and strategic objectives.
- Actively manage and expand your own portfolio of hotel partnerships, including hunting and securing new partnerships and nurturing existing ones.
- Conduct regular performance evaluations, set clear goals, and provide constructive feedback to team members, fostering a culture of growth and achievement.
Strategic Planning and Execution:
- Collaborate with your team to develop and implement robust strategies for expanding our hotel network and enhancing Welcome's presence within the assigned area.
- Work closely with senior management, marketing, and operations to ensure regional strategies are well-integrated with Welcome's overall business goals.
- Lead from the front by engaging in direct sales activities, including negotiation and closing deals, to model effective sales tactics for your team.
Sales Oversight and Performance Analysis:
- Monitor and analyze both your own and your team's sales performance, ensuring the effective management of the full sales cycle from prospecting to closing.
- Review and optimize the sales pipeline, identifying opportunities for growth and providing targeted support to improve sales outcomes.
- Champion sales excellence by implementing best practices, ensuring adherence to sales processes and CRM updates, and fostering a culture of continuous improvement and accountability within the team.
- Lead sales training and upskilling initiatives, equipping your team with the skills and knowledge needed to excel in their roles and stay ahead in a competitive market.
Relationship Building and Strategic Networking:
- Build and maintain strategic relationships with key hotel partners in your market, leveraging these relationships to drive business growth.
- Represent Welcome at regional industry events and conferences, enhancing brand visibility and fostering new partnerships.
Market Research and Strategic Growth:
- Conduct and oversee targeted market research to identify opportunities for partnership expansion both for your portfolio and your team's.
- Develop strategies for lead generation, focusing on key decision-makers within the hotel industry, and share insights with your team to guide their efforts.
Professional Development and Industry Expertise:
- Stay abreast of industry trends, market dynamics, and competitive landscape, sharing valuable insights with your team to collectively enhance your market positioning.
- Continuously develop your knowledge of Welcome's products and services, ensuring you and your team can effectively communicate benefits and features to partners
Requirements
- Bachelor's degree in Business, Hospitality, or a related field is preferred
- Previous experience in a similar role, such as Area Manager or any related positions.
- Demonstrated ability to manage and lead a team of diverse individuals.
- Strong problem-solving and decision-making skills.
- Excellent communication and interpersonal skills.
- Knowledge of the local travel industry and market trends is desirable.
- Ability to work well under pressure and meet tight deadlines.
- Attention to detail and strong organizational skills.
- Excellent written and verbal communication skills in English. Extra languages are more than welcome.
- An analytical mind and out-of-the-box thinking.
- A friendly and upbeat personality.
Benefits
- Competitive salary package plus bonus scheme
- Fully remote work policy
- Vibrant and fresh work environment
- The tools you need to successfully perform your daily tasks
- The unique opportunity to join “the next big thing” at the ground level
Interested? If we got you excited and you think you have what it takes to join a young, well-funded, and fast-growing startup, then just hit the ‘Apply for this job’ button!
Job tags
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