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Location

Valencia | Spain

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For 70 years, UNICEF has been working on the ground in 190 countries and territories to promote children's survival, protection and development. The world's largest provider of vaccines for developing countries, UNICEF supports child health and nutrition, good water and sanitation, quality basic education for all boys and girls, and the protection of children from violence, exploitation, and AIDS.

UNICEF is the driving force that helps build a world where the rights of every child are realized. UNICEF supports child health and nutrition, good water and sanitation, quality basic education for all boys and girls, and the protection of children from violence, exploitation, and AIDS. UNICEF is also the world's largest provider of vaccines for developing countries. As a global authority UNICEF is able to influence decision makers at the global level and turn the most innovative ideas into reality.

More than 13,000 staff work with UNICEF, with approximately 85 per located in the field in 190 countries. Seven regional offices and over 124 country offices worldwide, 34 national committees, a research centre in Florence, a supply division in Copenhagen, a shared services centre in Budapest and offices in Berlin, Brussels, Seoul and Tokyo, and UNICEF headquarters in New York and Geneva work on helping children survive and thrive, from early childhood through adolescence.

We employ committed professional to work in our five focus areas: Child Survival and Development, Basic Education and Gender Equality, HIV/AIDS, Child Protection and Policy Advocacy and Partnerships. We also employ staff with expertise in administration and finance, human resources, information technology, supply and logistics as well as external relations and communication. UNICEF's presence in humanitarian crises means that we also seek experts in emergency preparedness and response.

Interested in becoming a champion for every child? Learn more about what we look for and what we offer.

Please note that not all types of contracts and advertisements are listed in cinfoPoste. Find all of them, including General Service staff and consultancies as well as specific programmes here . For UNV positions with UNICEF please refer to the UNV page on cinfoPoste or here .

Find in-depth information on careers with UNICEF and related cinfo's support on cinfo.ch: Visit the organisation's profile

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UNICEF works in some of the world's toughest places, to reach the world's most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.

Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.

And we never give up.

For every child, a connected world

The overarching strategic goal of UNICEF's Information and Communication Technology Division (ICTD) is to transform and build partnerships with our stakeholders to successfully implement UNICEF programmes globally through innovative technology-enabled solutions. 

UNICEF is going through an exciting digital transformation that will influence the work across the organization. We are looking for dynamic, innovative professionals to drive the transformation and play a key role in shaping the way forward. 

The Human Resources function reports to the Chief Information Officer (CIO) in delivering HR strategies and HR administration services as needed, while providing advice on best Talent management practices to enhance performance in the ICT function globally. The function is a strategic Business Partner role within the Senior Management team assuring alignment with strategic objectives to deliver results for children.

How can you make a difference?

Under the overall guidance and direction of the Chief Information Officer (CIO) the Human Resources Manager is accountable for the implementation and execution of the talent management strategies for the ICT function. The incumbent will provide authoritative technical guidance to business partners; ensure operational support to clients on all matters pertaining to human resource planning, outreach, recruitment and selection, performance management, career development and succession planning ensuring compliance with UNICEF Human Resources regulations and policies, whilst promoting a strong client-based culture.

As accountable for staff administration and wellbeing, the post holder leads on efficient business processes and innovative approaches to timely and accurate staff administration and support. The HR Manager within their area of responsibility, is accountable for implementing HR services that enhance the capacity of their clients to deliver on their business goals and objectives. In doing so, the incumbent demonstrates the ability to anticipate HR-related needs and develop subsequent plans and solutions that align HR management with business objectives.

Summary of key functions/accountabilities:

Management of Unit

• Support the Director in establishing the annual work plan, setting priorities/targets and performance measurements for the HR Team.
• Monitor work progress and ensure results are achieved according to schedule and performance standards.
• Establish clear individual performance objectives, goals and timelines; and provide timely guidance to enable the team to perform their duties responsibly and efficiently.

Performance Management

• Working closely with the center of expertise and case management unit in DHR, provide support and capacity build staff and supervisors in managing performance in line with UNICEF best practices

Strategic Talent Management

• Proactively collaborate with business units to discuss strategies and approaches to attract, onboard, retain, transition and develop talent within ICTD.
• Proactively identify staffing gaps within ICTD and develop workforce plans and outreach strategies in advance to minimize vacancy gaps and to ensure diverse talent in place on time.
• Actively engage in global talent management of ICT function; review and advocate for internal mobility within ICTD and the global ICT community to support career development and succession planning.
• Provide authoritative technical support in guiding clients through the recruitment process, ensuring compliance with the UNICEF staff selection policy.

Technical HR Leadership

• Provide technical leadership in one or more HR specialty areas with responsibility for reviewing the work of other Professional and General Service staff for compliance with principles and concepts, policies, regulations and rules as well as for soundness of judgement and conclusions.
• Develop, implement and monitor the interpretation and application of new human resources policies, practices and procedures in area of specialization to meet the evolving needs of the organization including formulating the position of the organization on policies in area of HR specialization and determining the appropriate application of rules and regulations to highly sensitive or contentious individual cases having implications for other HR systems and UNICEF as a whole.

Business Partnering

• Serve as the single point of contact for his/her client portfolio on advice pertaining to all aspects of the employment life cycle.
• Work with clients to help fulfill their goals through advising on how to attract, retain and motivate staff of the highest caliber.
• Provide accurate and timely advice to clients on HR processes and policies, ensuring the highest level of client-orientation.
• Proactively advise clients on the resolution of human resources issues ensuring equitable and transparent solutions that protects both the staff and organizations interests in accordance with policies, regulations and procedures. · Promote the organizational goals and targets for gender equity and cultural diversity.

Strategic Human Resources

• Liaise with the HQ Divisions, regional and country offices to support and contribute to corporate HR strategy formulation and global implementation. Provide feedback and make recommendations on the establishment and improvement of HR systems, policies and processes.
• Keep abreast, research, benchmark, and implement best and cutting edge practices in HR management and contribute to the development of global policies, procedures and introduce innovation through sharing of best practices and knowledge learned.
• Responsible for strategic human resources forecasting for his/her clients including identifying future human resource requirements in terms of numbers, types and levels of staff, and identifying emerging trends in profile requirements.
• Helps design optimal organizational, staffing structures and levels, and, in consultation with senior management develops standards and benchmarks staffing norms.

Implementation of assigned Human Resources Services

• Provide support to various or one specific HR occupation (recruitment, job classification, career development, performance management, data analytics, learning & development etc.) to help their supervisors in implementing efficient client services that help either attract, retain and/or motivate staff of the highest caliber.
• When assigned casework in the relevant area on either a routine or non-routine basis, analyze and synthesize issues and problems, and interpret established, formal guidelines to address and recommend solutions or further actions required.

Learning and Capacity Development

• In collaboration with business owners, design and deliver learning plans for staff to enhance their knowledge and build skills in new areas.
• Contributes to the

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