Senior Microsoft Teams System Engineer

Location

Zaragoza | Spain

Job description

At adidas, our love for sport drives who we are and what we do. But just as a ball is more than leather and thread, and a show more than padding and plastic, we are bigger than our products. We don't just work to create faster shoes and lighter fabrics. We strive to help athletes everywhere perform their best. We believe that it's hard work inventing the future of sport, and that's why we love it; that when you push your limits, you make it possible for others to push theirs.

We believe that through Sport, we have the power to change lives.

To change lives, we have to create direct relationships with consumers and the best way to accelerate building direct relationships is through Digital.

Senior Platform Engineer – Unified Communications (UC)

Purpose:

Nowadays, in companies like adidas, providing the employees with the capability of communicate and collaborate in real-time wherever they are (office, home, meeting room, airport…) is a must. This is precisely the mission of Unified Communications (UC) product, as part of Digital Workplace, where this job position belongs to.

The primary objective of this role is to take ownership of the tools and associated platforms that enable employees to connect, meet and collaborate in real-time using their personal devices (computer, mobile…), along with other cross-functional ones for whole UC. The role entails ensuring the seamless deployment, effective management, and smooth operation of these tools and platforms to ensure they effectively meet the organization's business needs and deliver tangible value.

Key Responsibilities:

• Full ownership (end-to-end) of:
  • Microsoft Teams Client and related part of Teams platform (TAC)
  • Microsoft Teams Live Events (broadcast in general), Webinars, and related technologies (e.g., eCDN, encoders)
  • Zoom (tool and platform)
  • Microsoft Whiteboard
  • Miro
• Ownership of Azure UC Subscription, making sure it’s properly setup and managed, and supporting other UC areas on their needs.
• Design, develop and maintain PowerShell scripts for UC area.
• Design, develop and maintain the Power BI Dashboards of UC area.
• For tools and platforms in scope:
  • Contract’s ownership for tools & services not in scope of larger enterprise ones (e.g., Zoom, Miro)
  • Gather and drive implementation of business demands.
  • Oversee the end-to-end deployment process, ensuring a smooth and efficient implementation that minimizes disruptions and maximizes user adoption.
  • Supervise and control operations excellence, stability, compliance and day-to-day service delivery from external supplier.
  • Support service managers and ops team in escalations (issues with high priority/impact)
  • Escalate or drive escalation of issues to service/tool providers.
  • Managing licenses for tools in scope
  • Communicate and/or collaborate with the communication and adoption initiatives carried out by adoption team.

People management:

• He/She will manage a small team of 2 additional people:
• Being involved in recruiting and support for hiring decision
• Allocate the different work to the respective employees considering experience, complexity, workload, and organizational efficiency.
• Continuously monitors and evaluates team workload and organizational efficiency with the support of IT systems, data and analysis and team feedback and makes appropriate changes to meet business needs.
• Provides team members/direct reports with clear direction and targets that are aligned with business needs and TECH objectives.

What we are looking for:

1. Four-year college or university degree with focus on Business Administration or IT or related areas, or equivalent combination of education and experience
2. Proficient spoken and written command of English
3. At least 7-year experience in IT
4. 5 years of experience in relevant area
5. 2 years of experience in team management
6. Excellent organizational, analytical and documentation skills.
7. Proactive, self-dependent, problem-solving skills and hands on attitude.
8. Ability to work in a physical and virtual team in a highly multicultural environment.
9. Ability to cope with change, make decisions and act comfortably when confronted with risk, uncertainty, and problems.

Technologies:

• Microsoft Teams: Expert (MS-700 mandatory, MS-720/721 highly recommended)
• PowerShell: Expert
• Networking (DHCP, TCP/IP, DNS, subnetting, and firewalls): High Level (CCNA/CCNP)
• PowerBI: High Level (PL-300/PL-400)
• Azure: High Level (AZ-104)
• eCDN: High Level (Hive, Ramp, MS-eCDN…)
• Miro, MS-Whiteboard, tools and platform: valuable
• Zoom, APP and Platform: valuable
• Webex, Webex Control Hub: valuable
• Agile Methodologies (Scrum/Kanban): valuable (Jira / Confluence)

What we offer:

• Be part of a company where digital transformation, innovation and continuous improvement are core principles of our culture.
• Join a team of talented and passionate engineers, with a lot of opportunities to learn, grow and reach your expectations.
• Individual development, training, and a tech community.
• Sport friendly environment, great work-life balance, and flexibility.
• Competitive salary, benefits, and valuable discounts on adidas products.
• Hybrid Work Setup: enjoy the advantages of a flexible remote work environment (within Spain) combined with the amazing onsite facilities and culture 

THROUGH SPORT, WE HAVE THE POWER TO CHANGE LIVES  

Check out the adidas developer portal to see our latest projects, platforms, and tech stacks:

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