Product Analyst Business Operations
Location
España | Spain
Job description
Product Analyst
What is VEED.IO
At VEED, our mission is to make video creation accessible to anyone.
No hard-to-use equipment, painful learning curve, or keeping track of multiple subscriptions to take your ideas from record → share. With VEED, you can do this with a single tool.
In just a few years, we’ve gone from one user to millions. From no revenue to $20M+ ARR. From bootstrapped to backed by Sequoia , one of the biggest VC firms in the world. From a team of two to a team of 200+. And we’re seeking more talented, motivated and entrepreneurial individuals to join our growing team.
About the team
The Data organization at VEED are stewards for organizational knowledge. We are accountable for ensuring data provides value to internal staff and customers through data driven products, analytics, and processes and platforms.
Our vision for data is to inspire and create a data driven culture at VEED. We recognise that data, analytics, or reports are never the purpose. They are tools that aid the deepening of understanding.
About the role
Here at VEED, we’re constantly tackling complex problems to keep building our product in a way that our users love. As a Product Analyst at VEED, you’ll work closely with the Product team, Business Operations & Strategy team, and Data team, to leverage data to help us solve some of the biggest strategic projects and questions in our business. For example:
- How changing our pricing structure will impact MRR and Retention?
- What customer segments or personas do we have in each of our plans?
- What is the best metric we should track for product experiment X?
- What main KPI drivers and levers do we have for Retention and Churn?
- How can we leverage our financial data to build a detailed dashboard to help the whole company understand what’s going on?
You’ll sit at the intersection of data & analytics, product, and finance to help us make sense of these critical questions. And you will have great scope to take your career at VEED in whichever way you are most excited!
What you will do
- Proactively deliver actionable insights to shape the product roadmap and help the team to understand key factors that influence user behavior and product trends
- Cultivate a deep understanding of customer journey stages and key business metrics
- Partner with teams across the business, applying a data-driven mindset to focus our strategic decision making
- Get involved in building and refining models for user-segmentation, marketing attribution, customer lifetime value etc.
- Work closely with the data team to maintain a single source of truth and improve data quality by identifying data issues and collaborate closely with data engineering to ensure we collect the right data to produce relevant business insights
- Help to design key metrics to measure and help grow different parts of the business & product, acting as an adviser to our PMs as they create new goals
- Work closely with product managers, UX researchers to assess opportunities and help understand the value of changes, while prioritising tasks with the highest customer impact
- Maintain and create new dashboards to track metrics and visualise insights
- Promote a data-driven culture and fluency across the company here at VEED!
About You
- Previous experience in an analytical role, creating impactful solutions. You probably have 3-5 years of experience, but this isn’t set in stone!
- Strong background / education in a quantitative discipline
- We use BigQuery, Fivetran, Amplitude, Metabase and DBT amongst other things for our data stack, so experience here would be beneficial, however, experience in similar tools (if not these ones) is a must-have
- Being a SQL guru is a must-have. We’d be really excited if you knew Python too
- An understanding of conversion rate optimisation and A/B testing would be great
- Finance knowledge - you’ll own the process of determining the impact of experiments on our numbers, so knowing the intricate details / components of MRR, LTV, churn, etc. is essential
- A track record of success - either demonstrated through promotions at work or through other activities!
- Highly detail-oriented with a passion for problem-solving - and a bias for taking action
- Strong communication, interpersonal and presentation skills (both written and verbal)
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