TUI Cruises GmbH
Location
Palma de Mallorca, Islas Baleares | Spain
Job description
Join our global TUI Musement Operational Efficiency Team as a Process Manager and re imagine our processes to establish a more standardized and efficient ways of working that will support TUI MM growth.
The role moves through process design, testing, implementation, go live and steady state with an ongoing focus on continuous improvement, standardization and automation into TUI MM HR landscape.
Responsible for defining the future of HR internal processes and the measures that are aligned with the organizational strategies.
You will strive to capture opportunities, reviewing existing and best practice workflows, tools, and data.
Support cross-functional and virtual teams in the review, design, development and implementation of global processes and procedures.
Work with HR and other functions / business to identify the key pain points and priorities, understanding constraints including cost, quality, effectiveness, and other factors.
Work with stakeholders to ensure Product / Policy / Process / Procedure / System decisions take account of territory variances and business needs.
Support the preparation of testing materials and execution of testing through the initial testing cycles and UATs.
Review job aids, communications and training approaches to embed new ways of working and systems training.
Establish, monitor, and communicate measures of success, plans, status, to team members, stakeholders.
A professional with significant knowledge and experience in Business Process Management and the respective methodology of mapping, analysis, and design of processes.
Lean Six Sigma expertise to drive continuous improvement initiatives.
Proven in-depth knowledge of HR related processes.
Excellent level of English, both written and verbal. Any additional language advantageous.
Advanced ability of visioning the big picture, to focus on the entire/End2End process from beginning to end and predict how changing the smaller parts of it impact the current process or other processes of the map of processes.
Project and time management skills with an ability to set and maintain priorities in a multitask environment.
A talented professional who wants to learn, grow and drive their career while ‘spreading smiles across the globe.
A culturally intelligent, exceptional project team member, able to foster teamwork and positively influence international colleagues towards business change.
The position requires occasional travels
#Hybrid
ABOUT OUR OFFER
TUI Musement is a leading Tours & Activities business. It combines a scalable digital platform with local service delivery, to offer excursions, activities, tickets and transfers in more than 50 countries worldwide. There are over 130,000 ‘things to do’ in all major holiday and city destinations, which are distributed through B2B partners, via the Musement and TUI websites and direct to TUI customers. We also offer services to cruise lines through Intercruises Shoreside & Port Services in ports worldwide. TUI Musement sold around 10 million excursions, tours and activities delivered by our international colleagues located around the world and is one of the major growth areas of TUI Group.
We love to see your uniqueness shine through and inspire the future of travel. If you would like to read more about what Diversity & Inclusion means to us simply visit Our DNA .
#TUIJobs #TUIMusement
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