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Location

Madrid | Spain

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Job description

Account Manager Customer Service page is loaded

Account Manager Customer Service

Apply locations Madrid time type Full time posted on Posted Today job requisition id 511470

Job Title

Account Manager Customer Service

Job Description

Account Manager Customer Service:
As an Account Manager Customer Service yo u will develop, maintain, and improve relations with your assigned accounts in order to maximize and boost Service business with contract solutions that will add value to our customers

Your role:

• Maximizing Customer Service order intake, sales and price realization at the assigned accounts.
• Ensuring continuity of the relationship with all the stakeholders in the accounts’ organization , also facilitates the executive level interfaces between company and the accounts
• Preparing and executing the annual account plan and sales forecast in line with the regional strategy
• Contribute to the development and implementation of local marketing strategies
• Systematically analyzing won & loss deals, expectations, customer satisfaction (NPS), market, competition and trends

You're the right fit if:

• You have a solid knowledge of the Healthcare industry and service segment
• Experience working with large matrix teams both internal and externally
• Understand local market environments, public tenders and local challenges and regulations
• Excellent oral and written communication skills in Spanish and English languages
• Clean driving license
• Willing and able to visit customers on the field

About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
• Learn more about our business .
• Discover our rich and exciting history .
• Learn more about our purpose .

If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here .

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About Us

At Philips, we believe that every human matters. As a global health-tech leader, we focus on improving people’s health and wellbeing through meaningful innovation. The people who work here share our passion and are motivated to bring this purpose to life.

For more than 130 years, we have been creating technologies and innovations that improve people's lives and support healthcare practitioners. Headquartered in the Netherlands and operating in more than 100 countries globally, we focus our advanced technology and deep clinical and consumer insights on Precision Diagnosis, Image Guided Therapy, Enterprise Informatics, Monitoring/ Connected Care, Sleep & Respiratory Care and Personal Health.

We’re committed to building a diverse and inclusive workplace culture where people feel heard, valued and connected. Because we know the possibilities are unlimited when people feel empowered to grow and succeed together.

It is the policy of Philips to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancy/childbirth, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, citizenship, veteran or military status or a person’s relationship or association with a protected veteran, including spouses and other family members , marital or domestic partner status, or any other category protected by federal, state and/or local laws.

As an equal opportunity employer, Philips is committed to a diverse workforce. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact 888-367-7223, option 5, for assistance.

Equal Employment and Opportunity Employer/Disabled/Veteran

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