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Location

Palma de Mallorca, Islas Baleares | Spain

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Job description

Customer Service Executive (Danish) based in Palma de Mallorca

Do you want to join us on our journey to change the travel industry? Sembo is building the coolest product in travel history.

We usually respond within a week

Join Our Vibrant Customer Happiness and Operations Team in Palma de Mallorca!

Ready to embark on a journey that's reshaping the travel industry? At Sembo, we're trailblazing the way people experience travel, and we're seeking dynamic, Danish-speaking people who thrive in fast-paced, customer-focused environments. If you're ready to unleash your potential and contribute to redefining travel experiences, then hop aboard – the adventure starts here!

Sembo, a Swedish company within the prestigious Stena Sphere, is at the forefront of travel innovation. With our headquarters in Helsingborg and a cherished office in Porto Pi -Palma. We're on the lookout for exceptional talents to join our crew, creating a vibrant blend of Spanish charm and Swedish traditions. Think "kanelbullens dag" celebrations and Swedish fika against the backdrop of sunny Mallorca.

Position: Customer Service Executive - Accomodation Front office(Native Danish language)

As a pivotal member of our energetic Palma team, you'll be the wind in the sails, driving exceptional customer service focused on accommodation-related matters for our Danish-speaking adventurers. Your knack for customer satisfaction and your gift of gab will create seamless travel tales.

What's On Offer:

• Embark on an exhilarating adventure with a gym membership that's dedicated to keeping you at your best.
• Unlock a treasure trove of holiday days to relax and explore at your leisure.
• Set sail on your personal travel expeditions with exclusive hotel reservation contributions.
• Dive into collaboration with talented and friendly shipmates who make every day a voyage.
• Plot a course for career growth in an industry that's evolving by the minute.
• an amazing new renovated office in Porto Pi, Palma De Mallorca

Your Journey Ahead:

• Cast a spell with Customer Service magic, handling hotel-related inquiries through calls, emails, and chats.
• Raise the anchor on glowing customer reviews across social channels.
• Craft personalized messages to tailor-make experiences for every traveler.
• Chart new waters by supporting sales growth across all fronts.
• Work in harmony with the team to navigate toward collective targets.
• Spin your creativity compass to deliver beyond expectations.

Your Map and Compass:

• Fluent in spoken and written Danish and English.
• Quick to set sail with new in-house and external systems.
• Equipped with a solutions-first mindset to meet traveler needs.
• Nimble and flexible to support our seven-day-a-week operation.
• Team player spirit that thrives in collaborative waves.
• Infused with an unquenchable thirst for travel and creating unforgettable tales.
• Previous experience – a treasure on your journey but not a must.

Don't let this opportunity sail away – join us today and start scripting your adventure with Sembo Group. Chart your course toward growth, excitement, and the power to reshape travel experiences. Your epic journey awaits!

We're not just shaping the future of travel – we're pioneering a whole new way to experience it. We're not bound by convention; we're driven by innovation.

Imagine a career where you're not just part of a team – you're part of a movement. A movement that simplifies the travel experience. A movement that encourages creativity, challenges the status quo, and embraces change.

The Sembo Group is an integral part of the Stena Sphere, a powerful conglomerate that encompasses Stena AB, Stena Metall AB, and Stena Sessan AB. Across these entities, a workforce of 21,000 people. In the year 2022, the collective revenue soared to SEK 93 billion, yielding a substantial pre-tax profit of SEK 6.2 billion.

Within the Sembo Group, we're dedicated innovators forging the travel landscape of tomorrow. Our portfolio boasts three vibrant brands—Sembo, European Online Flight, and NordBeds—delivering a seamless fusion of exceptional travel ventures, cozy lodgings, and lasting memories.

Founded in 1987

Co-workers 140+

Customer Service Executive (Danish) based in Palma de Mallorca

Do you want to join us on our journey to change the travel industry? Sembo is building the coolest product in travel history.

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