LVMH Group
Location
Madrid | Spain
Job description
PostePOSITION: DEPARTMENT MANAGERCDI / MADRIDCELINE is a fast-growing French and Leather-Goods Couture House that belongs to LVMH group driven by a new holistic and creative project led by Hedi Slimane, its Artistic, Creative and Image Director. CELINE's ambition is to become one of the most iconic luxury brands worldwide. To make this vision a reality we are looking for enthusiastic, agile and passionate personalities who are eager to evolve in a demanding environment. YOUR WORK ENVIRONMENTAs Department Manager, you will be responsible for the management of a department and a team. You will lead by example, spend most of your time on the shopfloor developing the business and your client portfolio. You will be a talent manager, talent promoter, and will closely work with the operations team to ensure all processes in store. YOUR IMPACTBusiness and client developerBeing responsible for the sales & profitability of your category Regularly analyze the category's performances and implement the right action plans when needed Implement clienteling actions and coach the sales assistants Being the link between the store management and the department Provide with relevant and regular analysis and feedbacks on your department performance, needs and on the business environment to the store manager and operations & performance manager Brand promoter and client ambassadorPromote the brand internally and externally in your daily environment Guarantee that every client receives the utmost experience in store Help the staff succeeding in engaging and connecting with their clients to increase their loyalty Ensure that the image of your department is constantly consistent with brand guidelines Ensure that all the processes are compliant with the internal policies Process ownerGuarantee stock safety, accuracy and compliance Organize and plan the activities of your department: support the store management in defining the staff schedule Talent manager & skills developerLead and manage the department staff Create and maintain a positive and motivating work environment Develop a strong team spirit Coach regularly each member of your team ensuring they offer the clients the utmost experience in store ProfilKEYS FOR SUCCESSExperience:Retail experience required Experience in luxury/fashion business a plus Competencies:High product and fashion sensitivity Commercial awareness and business sense Strong selling skills Ability to manage and develop teams (coaching) Clients-centric: ability to understand and go beyond the client's needs to offer the utmost client experience Organizational skills, sense of priorities and agility Good interpersonal skills, ownership, empathy and curiosity Ability to manage multiple priorities in a fast-paced environment Detail oriented, highly organized Excellent written and verbal communication skills. Ability to interact with all levels of the organization Flexibility to work a retail schedule including evenings, weekends, and holidays Languages: fluent in english and spanish, proficiency of other language(s) will be an advantageOTHER INFORMATIONStart date: As soon as possibleTo apply: Send your CV to lvmh.comLocation: El Corté Inglès, MadridOUR ENGAGEMENTCELINE is an equal opportunity employer. We want to offer an inclusive environment of mutual respect where we welcome diversity and all our employees feel included, developed, and heard. We are committed to the prevention of all discrimination, providing equal opportunities to all applicants irrespective of gender, gender expression, disability, origin, background, religious beliefs or sexual orientation or any other basis protected by law. CELINE recruits and recognizes all types of talent and singularities. #J-18808-Ljbffr
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