Location
Málaga | Spain
Job description
Job Description
The purpose of this role is to account manage hotels portfolio in designated areas, allow demand sales conversion, perform inventory, pricing and availability regular monitoring and analysis as well as engage existing partners to deliver promotional activity exclusive to lastminute.com
The person will be responsible for driving merchant hotel bookings in a defined geographical area and has a huge potential to contribute to the success of Hotel Partnerships department at LM group
Cross-department cooperation is required to achieve targets in selected destinations / Hotels.
Contracting activities can be required as well as to make merchandising decisions supporting all the markets.
We are looking for a permanent role to cover resorts areas in the region, initially oriented to Mainland resort destinations and Canary Islands.
MAIN DUTIES & RESPONSIBILITIES
- Responsible for all elements of an ongoing account management activity
- Improve existing relationship with Hotel Partners
- Secures and negotiates competitive distribution pricing to meet merchant room night targets
- Secures and negotiates room availability via fixed allocation / other, to meet room nights targets
- Secure and negotiate competitive promotions for specific rate types
- Good understanding of Yield & Revenue management
- Create and deliver plans to meet market demand and company goals
- Sets and decides global display preferencing for defined markets
- Co-ordinates hotel merchandising and promotion requests for defined markets
- Responsible for rate performance and compliance tracking uses business intelligence data to track rate competitiveness and compliance for top markets weekly, monthly, and ad hoc reporting as necessary
- Identify promotional opportunities within designated areas (both destination and supplier-led)
- Troubleshoots operational issues (e.g. hotel display, descriptive content, hotel general support)
- Conducts extranet training
- Timely feedback regarding market trends and product needs
- Extensive travel needs (25-30% time)
Qualifications
EDUCATIONAL QUALIFICATIONS
Essential
Education in Travel, Tourism, or related areas is a must
Desirable
Further or tertiary education is considered
SPECIALIST / TECHNICAL KNOWLEDGE, SKILLS, APTITUDE
Essential
- Highly organized and analytical
- Strong negotiation skills
- Collaboration skills
- Clear understanding of Channel Managers solution and hotel CRS / PMS and GDS systems desirable Good understanding of extranet systems as a user
- GSuite applications knowledge
- MS Office, in particular, advanced Excel skills and Powerpoint
- Problem Solving Skills
- Proficiency + in English
- High level in Spanish
Desirable
Fluency in other European languages
EXPERIENCE
Essential
- At least 5 years’ experience in Online Travel, Tour Operator, Bed bank or DMC companies, Incoming Travel Agencies, Yield / Revenue management companies or from leisure resort hotels.
- Sound understanding of hotel industry, revenue management and yield
Desirable
Purchasing experience (secured / guaranteed room nights, Fixed allocations)
ABILITIES / PERSONALITY
Essential
- Passionate person
- A relationship builder
- Excellent communicator
- Business developer
- Proactive team player
- Self motivated, uses initiative and problem solver
- Work to tight deadlines with a can do attitude
- Willingness to go beyond the call of duty to get the job done
Additional Information
By joining our company, you will have the chance to :
- Join a dynamic team in an inclusive-international environment
- Grow thanks to the career journey and our internal mobility perspective
- Manage your own schedule thanks to the flexible start and end of the working day
- Work a shorter working week (36h), of which 4 hours on Friday morning
- Get focus time for learning, development and deep work on Friday mornings
- Enjoy continuous training thanks to our company platform
- Benefit from employee discounts on travel
- Receive 2 days off per year for the purpose of volunteering
- Get free snacks / fruit / hot drinks / water / beverages at our offices
- Participate in amazing winter and summer corporate events
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Job tags
Salary
