SDi Digital Group
Location
San Fernando de Henares, Comunidad de Madrid | Spain
Job description
At Iron Mountain we protect what our customers value most, from the everyday to the extraordinary. We build customer value around the world with a passion for preserving the physical, transforming the digital, and respecting the environmental.
We pioneered the industry for global records and information management and have established some of the best customer relationships in the industry with 95% of the Fortune 1000 companies among our 225,000 loyal customers.
Here, you’ll bring your expertise and creativity to a workplace that thrives on continuous improvement. Here, you’ll be part of a global workforce that embraces the differences among us.
And here, we’ll encourage you to Climb Higher for the benefit of our customers and each other. There is so much more, but enough about us.
We can’t wait to hear about YOU.
Senior Critical Facilities Technician, Data Center
The Sr. Critical Facilities Technician provides technical and facility support in a 24x7 data center environment, including maintenance and oversight of electrical, HVAC, and building management systems.
IMDC is looking for self-motivated team members who have a strong sense of urgency, and dedication to your team, our customers and IMDC’s vision.
This is a full-time shift position, and may be required to work established shifts.
Responsibilities :
Take ownership of IMDC’s critical power, cooling / environmental, security & support systems and facilities to meet or exceed uptime service levels.
Proactively support the safety of the environment & occupants and ensure all safety procedures are adhered to while performing work.
Perform limited maintenance tasks to ensure smooth operation of the data center heating and cooling systems and overall facility.
Monitor, resolve and update all assigned service tickets using IMDC’s ticketing system. Including trouble tickets and customer installations of electrical and physical equipment.
Take daily operational readings of all mechanical and electrical equipment and inspect buildings, grounds, and all equipment for unsafe or malfunctioning operation.
Proactively identify issues and take the needed steps to resolve.
Supervise vendors while performing maintenance to ensure that the rules and operating procedures are followed.
Assist in creating required MOPs & SOPs.
Assist in audit preparations.
Assist in arranging access and creating work authorisations and changes for internal works or for vendors.
Receive and respond to third party reports of mechanical or maintenance issues on the systems.
Key Skills, Requirements and Competencies :
2-5 year’s experience in a critical operations environment and / or data center experience preferred, but not required
Intermediate English & Spanish language skills are required.
Ability to understand the IMDC ecosystem, processes, tools, structure, dynamics and work effectively within it.
Multi tasking - we use several different systems to manage ticket queues and work tasks can change throughout the day
Attention to detail - ability to understand and follow a documented process and Iron Mountain’s safety code, role is very process driven
Organization & prioritization - following processes and managing your time with minimal supervision to get work done efficiently and on time
Dedication & desire to learn - we would like you to grow your career within Iron Mountain
Customer service mentality - we are customer obsessed
Opportunities for overtime work will be available.
Working hours are varied and nights, weekends and holidays may be required.
Disclaimer : This job description is not meant to be an all-inclusive statement of every duty and responsibility of the jobholder.
Certain features of this job are described in the above headings, but are not necessarily limited to the above written statements.
They may be subject to review. All positions within Iron Mountain may include other duties as assigned.
Category : Real Estate & Facilities
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