Next-Link
Location
Sant Cugat del Vallès, Barcelona | Spain
Job description
We are looking for a Omnichannel Analyst to join our team!
A Data Analyst with Omnichannel strategy is responsible for processing and performing statistical analyses on large datasets. The Data Analyst works closely with stakeholders to identify business problems and provide insights that drive decision-making. The Data Analyst also creates visualisations, dashboards, and reports to present findings to stakeholders. He/she will:
• Bring relevant experience as a Omnichannel analytics. Analyzing data on customer interactions across all the different channels of the business (giving customers a seamless, personalized experience as they transition from one touchpoint to another)
• Develop and maintain data structures to support the Go-To-Market strategy.
• Develop and present reports, visualizations, and dashboards that communicate data insights and recommendations to stakeholders.
• Collaborate with cross-functional teams to identify opportunities for process improvements and operational efficiencies.
• Develop and maintain documentation related to data analysis processes and procedures.
- Fluent in English.
- Bachelors degree in Marketing, Mathematics, Statistics, Computer Science or related field.
- 4+ years of experience in data analysis, preferably in a healthcare business.
- Contribute relevant experience as a Omnichannel analytics. Analyzing data on customer interactions across all the different channels of the business (giving customers a seamless, personalized experience as they transition from one touchpoint to another)
- Proficient in SQL and data visualization tools such as Tableau or Power BI.
- Strong analytical skills and attention to detail.
- Ability to work independently and manage multiple projects simultaneously.
- Excellent written and verbal communication skills.
- Ability to work collaboratively in a fast-paced team environment.
- Preferably knowledge on streaming platforms such as Zoom, SpotMe, Microsoft Teams, (how they work, using the platforms etc).
- Soft skills are essential, good attitude; team player; good organizational skills, openness to and aptitude for learning new tools and technologies, as virtual events and related platforms & capabilities are continuously evolving.
- Exposure/knowledge of the Pharma industry is a plus
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